Westside Lexus - Service Center

Westside Lexus makes it soooo easy! White glove service is extended here, from buying car years ago from Jeff Margolis, to servicing and being met immediately upon driving in,to the cour White glove service is extended here, from buying car years ago from Jeff Margolis, to servicing and being met immediately upon driving in,to the courteous & friendly service of Jacob Hershman, to the team that performs on the car, it makes for a pleasant experience. Always am told & explained what will be done, how much will cost- no surprises. More

The best service People here is really nice. They treat you with respect and not look down on you if dress sloppy. I went to sterling McCall Lexus and the treat me hor People here is really nice. They treat you with respect and not look down on you if dress sloppy. I went to sterling McCall Lexus and the treat me horrible. More

All my needs were taken cared of with very satisfying results. "Job Well Done". Westside Lexus provide excellent quality service and they are one of the best car dealership in Houston. results. "Job Well Done". Westside Lexus provide excellent quality service and they are one of the best car dealership in Houston. More

15k Service on RX-350 Laura is very kind, professional, flexible and diligent. She quickly scheduled my appointment. I arrived 30 minutes early, and rapidly took care of me Laura is very kind, professional, flexible and diligent. She quickly scheduled my appointment. I arrived 30 minutes early, and rapidly took care of me, helping me leave the shop earlier than expected. A joy to work with. Thank you! More

Perfect Chris my service advisor was prompt, attentive and a pro...thank you. The ability to schedule at my convenience versus dealership convenience was no d Chris my service advisor was prompt, attentive and a pro...thank you. The ability to schedule at my convenience versus dealership convenience was no doubt a plus, quick checkin and checkout makes this process painless. Again, thanks Chris. More

10k service on IS350 Laura is amazing !! Two thumbs up. Was able to get me in and out with a short notice. Appreciate that !! Would def come back to WestSide :) Laura is amazing !! Two thumbs up. Was able to get me in and out with a short notice. Appreciate that !! Would def come back to WestSide :) More

Outstanding as always! I have always been impressed with the great service that the service advisers have given me! I was very sad to learn that Dave Palmer was no longer wi I have always been impressed with the great service that the service advisers have given me! I was very sad to learn that Dave Palmer was no longer with the company, he was vey honest about the repairs that was needed now and the ones that could wait- I miss him! I look forward to working with Jacob Hershman, he has been great to work with! More

Recent Visit Fred Hernandez was a pleasure to work with. He was very professional and courteous. My overall experience with Westside Lexus has always been terrif Fred Hernandez was a pleasure to work with. He was very professional and courteous. My overall experience with Westside Lexus has always been terrific. The team makes you feel welcome and make you feel that you are very important to their success. More

Really great service My car came due for its 5,000 mile checkup. I called to set up an appointment and was accommodated within an hour. This was very convenient as I had My car came due for its 5,000 mile checkup. I called to set up an appointment and was accommodated within an hour. This was very convenient as I had a trip planned. More

Routine Maintenance Excellent, knowledgeable staff. It is very easy to schedule an appointment. Once there, the waiting area is well appointed & stocked with refreshmen Excellent, knowledgeable staff. It is very easy to schedule an appointment. Once there, the waiting area is well appointed & stocked with refreshments. It is a good place to relax, read, or do some work. The staff keeps you updated with their progress & let's you know of any issues found prior to doing the repair. More