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Whitaker GMC

Forest Lake, MN

5.0
125 Reviews
Whitaker Buick GMC is a family owned and operated dealership dedicated to making your vehicle shopping and ownership experience enjoyable! Our philosophy is to treat you as we would a guest in our home, and we always want you to feel comfortable when visiting our dealership. Whether searching for a New or Pre-Owned vehicle, or looking for Service or Parts information on your current car or truck, we offer a professional, straightforward and hassle-free experience. We are proud to be the ONLY dealership in the State of Minnesota to have won the Better Business Bureau's 'Integrity Award', which recognizes select few businesses with the highest standards of ethics and conduct. The BBB has also given Whitaker auto it's highest grading possible, an A+. The Whitaker Buick Company started business in 1954 on University Avenue in St. Paul. At just 30 years old, founder Bill Whitaker was among the youngest GM dealers in the country. His attention to personal service and emphasis on integrity led to sales and service leadership for the Buick brand in the Greater St. Paul/Minneapolis area and beyond. With the departure of dealerships from the crowded confines of inner city locations, current President Steve Whitaker moved its operation to FOREST LAKE in 2006. Located just 4 miles north of the I-35E/35W junction, Whitaker is easy to find at the intersection of I-35 and County Rd 2 (Broadway Avenue).
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131 19th St SW

Forest Lake, MN

55025

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Showing 125 reviews

July 28, 2015

The best car dealership in Minnesota Once again Whitaker GMC/Buick in Forest Lake Minnesota when above and beyond. Paul Novak sold us a beautiful Buick Lucerne, 2008 and it was just wha More

by Jerry92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob the finance guy, Paul Novak
Jul 29, 2015 -

Whitaker GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take care and happy driving. Thank You, Steve Whitaker, Owner and General Manager

July 11, 2015

A great experience! This was our first time at this dealership and working with Mike. It was a great experience. All the personnel were courteous, professional and knowle More

by retired guy
Recommend Dealer
Yes
Employees Worked With
Mike Gaydos
Jul 13, 2015 -

Whitaker GMC responded

Thank you for taking the time to let us know about your vehicle purchase experience here at Whitaker. We're glad to hear that Mike Gaydos did a professional and knowledgeable job for you. We appreciate your business and hope you are enjoying your new vehicle!

June 26, 2015

Amazing People This is our seventh purchase from Whitaker's. We absolutely love them. They make you feel at home and are extremely friendly and helpful. I have and More

by dgoedtke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Gaydos
Jun 26, 2015 -

Whitaker GMC responded

Thank you so much for taking the time to submit this wonderful review - your comments will be passed along to Mike Gaydos and Jim Bush. We're so glad our team has earned your confidence when working with our dealership, whether it be with the purchase of a new (er) vehicle, or with service and maintenance. We sincerely appreciate your long term business, and hope you enjoy your new car!

June 25, 2015

Great experience! Paul Novak was extremely helpful and showed such great patience and kindness towards my family in the purchasing our new car! I would highly recommen More

by pkh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Husom, Paul Novak
Jun 30, 2015 -

Whitaker GMC responded

Thank you for leaving us this great review. We are very happy to hear that Paul could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank You, Steve Whitaker, Owner and General Manager

June 12, 2015

A Pleasure to do business with Whitaker Buick GMC I purchased a used Buick Rainier with sales assistance from Mike Gaydos and love the vehicle! The SUV was clean, well equipped and in excellent condi More

by Bart T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kirsten Saari, Steve Bystrom, Mike Gaydos
Jun 16, 2015 -

Whitaker GMC responded

Thank you for the positive review - we're so glad to know your purchase experience went well and that you're enjoying your new Rainier! We hope it gives you great service for many years to come, and want you to know that we sincerely appreciate your business.

June 10, 2015

Great service and nice people I recently purchased a used car from Whitaker Buick gmc and had a great service from the moment I walked into the door untill I left with keys to a ne More

by Sierradk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bystrom
Jun 10, 2015 -

Whitaker GMC responded

Thank you for taking the time to post this review on your purchase experience here at Whitaker - we appreciate the positive comments! We're glad that Jimmy Lapadat took good care of you throughout the process. We hope you enjoy your new vehicle and want you to know that we appreciate your business! - Steve Whitaker, Owner/General Mgr

April 20, 2015

My husband and I bought a 2014 Impala from Whitager Buick in Forest Lake MN. Jimmy Lapadat helped us with the buying ,financing and mechanics of our new vehicle. Jimmy Lapadat was professional yet also very f More

by bobber77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2015 -

Whitaker GMC responded

Thanks so much for this 5-star review about your experience! Congratulations to your new 2014 Impala. We always enjoy hearing from our customers. I am pleased to hear that Jimmy has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Warm regards, Thank You, Steve Whitaker, Owner and General Manager

April 17, 2015

No stress & quick Salesman was helpful, accommodating, informative, and an overall "nice guy". Financing department was quick and willing to work around my schedule an More

by teresa915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Financing, Mike Gaydos
Apr 17, 2015 -

Whitaker GMC responded

Thank you Teresa for taking the time to write a review regarding your purchase experience here at Whitaker. We very much appreciate your business, and are glad to know that Mike Gaydos and our Finance Department took good care of you! We hope you're enjoying your new vehicle, and please let us know whenever we can be of further service.

April 15, 2015

Pre-owned Silverado satisfied customer Very satisfied with the knowledgeable sales person, Paul Novak. Sticker price was fair, less than prices in my area of Northern Minnesota. Trade in More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Novak
Apr 15, 2015 -

Whitaker GMC responded

Thank you for the positive review Dan. We appreciate your business and glad we were significantly less on the price than dealers in your area. We hope you are enjoying your new pre-owned truck!

March 19, 2015

Purchasing a one ton Denali diesel I walked into wilcox dodge before I purchased the gmc. I talked to the salesman and told him I wanted a price on a top of the line loaded up the truck More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 20, 2015 -

Whitaker GMC responded

Thanks for your fantastic review, Derek! At Whitaker Buick GMC, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Tom was able to show you dedicated and personalized service. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Thank You, Steve Whitaker, Owner and General Manager

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