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Whitaker GMC

Forest Lake, MN

5.0
125 Reviews
Whitaker Buick GMC is a family owned and operated dealership dedicated to making your vehicle shopping and ownership experience enjoyable! Our philosophy is to treat you as we would a guest in our home, and we always want you to feel comfortable when visiting our dealership. Whether searching for a New or Pre-Owned vehicle, or looking for Service or Parts information on your current car or truck, we offer a professional, straightforward and hassle-free experience. We are proud to be the ONLY dealership in the State of Minnesota to have won the Better Business Bureau's 'Integrity Award', which recognizes select few businesses with the highest standards of ethics and conduct. The BBB has also given Whitaker auto it's highest grading possible, an A+. The Whitaker Buick Company started business in 1954 on University Avenue in St. Paul. At just 30 years old, founder Bill Whitaker was among the youngest GM dealers in the country. His attention to personal service and emphasis on integrity led to sales and service leadership for the Buick brand in the Greater St. Paul/Minneapolis area and beyond. With the departure of dealerships from the crowded confines of inner city locations, current President Steve Whitaker moved its operation to FOREST LAKE in 2006. Located just 4 miles north of the I-35E/35W junction, Whitaker is easy to find at the intersection of I-35 and County Rd 2 (Broadway Avenue).
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131 19th St SW

Forest Lake, MN

55025

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Showing 125 reviews

June 18, 2013

Mike Gaydos is an extremely honest and genuine salesmen. I really appreciated his patience and expertise with Buick line of cars. He spent nearly 3 hours of his time with the careful explanation of the ins More

by kjessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gaydos
Jun 18, 2013 -

Whitaker GMC responded

Thank you for your detailed and complimentary review. We're glad to hear that Mike did a thorough explanation on your new car, as we know there are a lot of new things to learn! We want you to know we appreciate your business, and hope you're enjoying your new Regal!

May 31, 2013

Brad was knowledgeable and friendly. He took the time I needed to get familiar with the features of the my new Terrian. He made sure the gas tank was full and the car was wiped down even in the rain. Cus More

by Lamvets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Madison
May 31, 2013 -

Whitaker GMC responded

Glad to hear that your experience with Brad and our dealership went well! We thank you for your business and your recommendation - enjoy your new Terrain!

April 25, 2013

Everything I rated was accurate once I was assigned a salesperson, however we had to wait 10 to 15 minutes and ask someone to wait on us. We were VERY close to leaving. More

by LRDuke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Madison
Apr 25, 2013 -

Whitaker GMC responded

Thank you for letting us know about your visit, and we apologize you had to wait and ask for a sales consultant. It is our policy allow customers to browse for a few minutes, so as not to make anyone feel uncomfortable. But we agree 10 - 15 minutes is too long, and we won't let this happen again! We hope you are enjoying your new vehicle!

April 21, 2013

I called Whitaker to enquire about a used car I saw listed on the internet. I was connected to Gary Miskowic. He answered cheerily and was very friendly and informative. When I found out the car I s More

by grandmae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 06, 2013

We purchased a 2005 BMW from Whitaker. Our salesman was Brad Madison. When we arrived we were friendly greeted by Brad who invited us in. We new we wanted to see the BMW so preceded to check it out and tes More

by roopcarleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Madison
April 02, 2013

We were very impressed with the customer service and friendliness of the entire staff at Whitaker Buick. They made purchasing a vehicle a surprisingly pleasant experience. We were not pressured, the More

by Retreat08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Madison
April 01, 2013

We entered the dealership just to look and not be bothered by a salesman. Mike came over and was not one of those pushy salesman. He asked if he could answer any questions and took it to the level t More

by recneps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gaydos
March 04, 2013

This was the best experience I had with a dealership. I have gone thru many in the past. It was like dealing with your family. I felt that you wouldnt get screwed. Honest, friendly and took time to treat y More

by mkinzell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bystrom
Mar 04, 2013 -

Whitaker GMC responded

Thank you for the kind words - we hope you are enjoying your new vehicle! - The Sales & Service Team at Whitaker

February 12, 2013

Jerry and everyone at Whitaker were so great to work with. Jerry dreckman was so knowledgable and made the entire process so easy. I would recommend him to everyone I meet. Stop in and see him you will More

by Juliejj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dreckman
February 11, 2013

Steve is knowledgeable, attentive and helpful. I have purchased two trucks from steve over the last six years and will go back to him when I am ready for my next purchase. He is also very helpful after More

by sschantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bystrom
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