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Whitaker GMC

Forest Lake, MN

4.9
128 Reviews

131 19th St SW

Forest Lake, MN

55025

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128 Reviews of Whitaker GMC

April 17, 2015

No stress & quick Salesman was helpful, accommodating, informative, and an overall "nice guy". Financing department was quick and willing to work around my schedule an More

by teresa915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in Financing, Mike Gaydos
Apr 17, 2015 -

Whitaker GMC responded

Thank you Teresa for taking the time to write a review regarding your purchase experience here at Whitaker. We very much appreciate your business, and are glad to know that Mike Gaydos and our Finance Department took good care of you! We hope you're enjoying your new vehicle, and please let us know whenever we can be of further service.

April 15, 2015

Pre-owned Silverado satisfied customer Very satisfied with the knowledgeable sales person, Paul Novak. Sticker price was fair, less than prices in my area of Northern Minnesota. Trade in More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Novak
Apr 15, 2015 -

Whitaker GMC responded

Thank you for the positive review Dan. We appreciate your business and glad we were significantly less on the price than dealers in your area. We hope you are enjoying your new pre-owned truck!

March 20, 2015

Purchasing a one ton Denali diesel I walked into wilcox dodge before I purchased the gmc. I talked to the salesman and told him I wanted a price on a top of the line loaded up the truck More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2015 -

Whitaker GMC responded

Thanks for your fantastic review, Derek! At Whitaker Buick GMC, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Tom was able to show you dedicated and personalized service. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Thank You, Steve Whitaker, Owner and General Manager

November 17, 2014

Looking for a new/used car I was pleasantly surprised by the quantity of inventory, competitive pricing and friendly low pressure sales at Whitaker Buick GMC. I was just going More

by tammyj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2014 -

Whitaker GMC responded

We're so glad to hear of your positive shopping and purchase experience here at Whitaker! Your kind comments will be passed along to your Sales Consultant Tom Ruka and Finance Manager Bob Flinn. We sincerely appreciate your business and hope you're having fun with your new Regal!

October 31, 2014

Love my classy new Regal! Working with Jimmy Lapadat was great. Originally, I had called about another slightly used vehicle but he tracked another that exceeded my needs. He More

by JHollander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lapadat
Nov 04, 2014 -

Whitaker GMC responded

Congratulations on your purchase! At Whitaker Buick GMC, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Jimmy was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Thank You, Steve Whitaker, Owner and General Manager

October 24, 2014

Used Vehicle purchase with Trade-In Had a great used car purchase experience at Whitaker. Tom Ruka was very friendly and helpful. We felt like we got a good deal on a newer car that we More

by Toni Nord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruka
Oct 25, 2014 -

Whitaker GMC responded

Thank you for the kind words Toni! We're glad you felt well served here at Whitaker and will pass your comments along to Tom Ruka. We appreciate your business and hope you're enjoying your new ride!

August 28, 2014

A GREAT Dealership!! I was very well informed on all the bells and whisles in the truck!I was very comfortable working with Mike Gaydos.Thank you all!! Scott H. More

by slapahoe57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaydos
Aug 29, 2014 -

Whitaker GMC responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Mike was able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Thank You, Steve Whitaker, Owner and General Manager

May 29, 2014

Buying a new truck Working with Jim Lapadat was great i told him what kind of truck i was looking for and he found one for me. I was just looking for a 2 door and 2 whee More

by tgraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lapadat
May 30, 2014 -

Whitaker GMC responded

Thank you Tom, for taking the time to let us know about your positive experience here at Whitaker. We're glad to hear that you were served well by our Sales Consultant Jim Lapadat. We hope you are enjoying your new Sierra, and want you to know that we appreciate your business!

April 24, 2014

Great Service but Finance Experience was Tough We purchased a low mileage Yukon. The Sales Dept and follow up was great. All of our needs were met. The financing piece was a challenge. We were pre- More

by sdswanson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Novak
Apr 25, 2014 -

Whitaker GMC responded

We're sorry that there were delays in processing the paperwork. Each bank has a different set of requirements, but try as we do, sometimes there are additional forms that we may not have been aware of. Please accept our apologies for any inconvienence this caused you. We appreciate your business, and hope that everything is now in order. Please contact us if you have any additional questions or concerns. We hope you enjoy your new Yukon!

February 18, 2014

Took in our 2010 Buick LaCrosse for "Service Rear Axle" indicator light. Was low clutch fluid. They added half quart of fluid and charged us $320. More

by mjufrontiernetnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Feb 18, 2014 -

mjufrontiernetnet responded

FOLLOW UP: Whitaker was (VERY) quick to respond to my review. The did take some time to explain the process of trouble-shooting. They gave an additional 10% discount so total ended up being $285. They were working from same TSB I had found on-line (TSB PI-0703-B). I am still troubled why any work on sealed clutch assembly would not be covered under the powertrain warranty -- but apparently it was not.

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