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White River Subaru

White River Junction , VT

4.8
737 Reviews
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429 Sykes Mountain

White River Junction , VT

05001

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Showing 737 reviews

July 24, 2023

Nick is great and available when I needed him! Very helpful with my needs/questions More

by Kristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Straniti
Jul 25, 2023 -

White River Subaru responded

Kristine, thank you for the review! We are thrilled to hear that you had a successful service experience working with Nick and the White River Subaru team. Drive safely, and we hope to see you again down the road!

July 24, 2023

Easy process. I met Patrick once but car I was looking for, crosstrek ltd was not available. In general none around. He contacted me about a week later with one More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik, Sean Fitzgerald
Jul 25, 2023 -

White River Subaru responded

George, thank you for the review! We're so glad to hear that Patrick was able to help you find the Subaru Crosstrek Limited you were looking for. Drive safely, and we hope to see you back again at White River Subaru!

July 21, 2023

I had a great car buying experience at White River Subaru. Patrick was patient working with me so I came away with an awesome deal on the car I initially was thinking I wouldn't leave with. I apprecia More

by cleroberts210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Mayr, Dave, Chris Konovalchik
Jul 21, 2023 -

White River Subaru responded

We're so glad to hear that you had a great car-buying experience at White River Subaru. Patrick and the rest of our team were happy to help you get an awesome deal on your new car. Thank you for choosing us, and we hope you enjoy your new ride!

July 19, 2023

I had a very positive experience at White River Subaru. Patrick was patient and he explained all the different features of the car. I didn’t feel rushed or pressured. I would recommend this dealership. Ask More

by Chumley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Fox, Chris Konovalchik
Jul 19, 2023 -

White River Subaru responded

Thank you for sharing your positive experience with White River Subaru! We're glad to hear that Patrick provided excellent service and took the time to explain all the features of the car. We appreciate your recommendation, and we hope you enjoy the ride!

July 19, 2023

Appreciative of the pickup and delivery service that the dealership offers. Ended up spending 3x the amount I had originally come in for, but it was work that needed to be done and I believe the technician More

by djoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Straniti
Jul 20, 2023 -

White River Subaru responded

Thanks for the review. We're glad to hear that you found our pickup and delivery service helpful. If there's anything else we can do for you, just let us know! Take care!

July 19, 2023

The only place I will service my Subaru from now on. What a great team. More

by SubieNate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Bowe, Joseph Miller
Jul 19, 2023 -

White River Subaru responded

Thank you so much for reviewing White River Subaru! We can't wait to assist you again down the road!

July 19, 2023

They did a great job diagnosing and fixing the problem. excellent communication. great to have a loaner car from Subaru while work was being done. More

by MHReed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Sonia in service dept
Jul 19, 2023 -

White River Subaru responded

Thank you for the positive review! We're glad to hear that our team at White River Subaru provided excellent communication and a loaner car during your visit. We appreciate your business and hope to see you again in the future! Safe travels until next time!

July 18, 2023

Very friendly easy to deal with no pressure sales. Will definitely to business in the future! More

by Travisb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan, Chris Konovalchik, Sean Fitzgerald
Jul 19, 2023 -

White River Subaru responded

Travis, thank you for the review! We appreciate your business and hope to see you again at White River Subaru. Safe travels!

July 17, 2023

It was a pleasant experience buying my new car! Questions answered, very helpful, not pushy. More

by Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Phillips, Ashton Vaughan
Jul 18, 2023 -

White River Subaru responded

It makes our day to see words like this from a White River Subaru customer! Thanks for working with us. Enjoy your new ride!

July 16, 2023

Showed up twice to two appointments with money to have my car repaired and was sent away. Obviously this dealership doesn’t need my money. More

by Katherinedesmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia
Jul 16, 2023 -

Katherinedesmond responded

Waited ten days for my appt . Showed up was told they couldn’t repair my car and to call and come back on Monday. Called and came back on Monday and was told I was being charged for diagnostics but they wouldn’t fix my car and would have to once again make a two week out appt. Got it fixed in 48 hours at another dealership.

Jul 19, 2023 -

White River Subaru responded

This isn't the level of service we aim to provide, and I'm very sorry our team fell short of delivering attentive, helpful customer service during this experience. I'd appreciate the opportunity to address your concerns. Please consider reaching out to me directly to continue this conversation when you have a moment. Thank you, Jeff Miller - Service Manager - 802-526-9830

Jul 19, 2023 -

Katherinedesmond responded

Dude you were my only local subaru sevice dealership i could turn to since the one in Berlin scammed me for several thousands for a new transmission I didn't need ( symptoms remained they said were a blown transmission but ended up being the car only needed spark plugs) Neither twin city or corporate would take accountability. Thieves. I had to drive to Cape Cod to have some of the issues fixed so i had a working car. Making people come back a third time for repairs and wait a month is insane.

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