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White River Subaru

White River Junction , VT

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Reviews
Vehicles
4.8
737 Reviews
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429 Sykes Mountain

White River Junction , VT

05001

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Showing 737 reviews

August 30, 2022

Nick was very knowledgeable and very helpful thru out the purchase. He was very good at keeping me updated on the process. More

by wnancy90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Downey
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Aug 30, 2022 -

White River Subaru responded

Thank you for the 5-stars and shoutout to Nick's informative and helpful customer service. Until next time, safe driving! –The White River Subaru Team

August 28, 2022

Will was great, he got me in quickly. He was reasonable and fair with a repair that had already been fixed once. More

by vickie443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik
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Aug 29, 2022 -

White River Subaru responded

Vickie, thank you for the great review! We are so glad to hear that you had a successful service experience working with Will and the White River Subaru team. Drive safely, and we hope to see you back!

August 26, 2022

Efficient, professional, personable. . only negative is I have to return because it took longer then the window of availability I had. More

by Jnelanza
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre
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Aug 26, 2022 -

White River Subaru responded

Thank you for the great review! We are glad to hear that you had a successful service experience working with the White River Subaru team. With regard to the rest of your feedback, we apologize for your visit taking longer than anticipated. We will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Jeff Miller - Service Manager - 802-526-8930

August 26, 2022

I had a very smooth and painless experience. Abigail was extremely kind, attentive, responsive and informative throughout the process. More

by Lucasmckittrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Wing
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Aug 26, 2022 -

White River Subaru responded

We strive to provide our guests with a smooth and painless process and are delighted to see this is what you received from Abigail and the team! Thank you for choosing White River Subaru for your vehicle needs.

August 24, 2022

My extended warranty was used and I didn't even give my approval I just think this is wrong More

by cooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Konovalchik, Sean Fitzgerald
Report | Print
Aug 24, 2022 -

White River Subaru responded

I am so sorry to hear your extended warranty was used without your approval. Your vehicle was brought to us by a third party, which is where the miscommunication stemmed from. Nevertheless, I will address this with my team to ensure a better experience for all of our guests moving forward. We appreciate your feedback, and if there is anything else you'd like to discuss, please feel free to give me a call. Thank you, Jeff Miller - Service Manager - 802-526-8930

August 24, 2022

Great service very friendly helpful and nick was the best making this new car happen for our family! Excellent all around More

by cjpalways2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Downey
Report | Print
Aug 25, 2022 -

White River Subaru responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the White River Subaru team. Drive safely in your new vehicle, and we hope to see you back!

August 20, 2022

Eveything was done professionally, the saleswoman was excellent. But it's a dealership like any other More

by Lprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Wing, Chris Konovalchik, Sean Fitzgerald
Report | Print
Aug 23, 2022 -

White River Subaru responded

While I am glad our team was professional, I would like to understand better what you feel we can improve on to ensure we deliver five-star service to our guests. Customer feedback is important to us, and I would be happy to speak with you if you are interested. Please feel free to reach out to me when you can. Thank you, Sean Fitzgerald - General Sales Manager - (802) 526-9817

August 18, 2022

Very responsive to sudden need for service and ancillary findings during the visit to the dealer’s service department More

by Piccolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik
Report | Print
Aug 18, 2022 -

White River Subaru responded

We work hard to provide responsive and accommodating service! Thank you for choosing White River Subaru. Take care!

August 15, 2022

I have been very happy with White River Subaru since I bought my Forester in 2010! They have been consistently quick to respond to any concerns I have had and to address them. More

by gigivt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Aug 16, 2022 -

White River Subaru responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the White River Subaru team. Drive safely in your Subaru Forester, and we hope to see you back!

August 15, 2022

William and Jeff were extremely thorough and efficient. Top notch work and customer service. I would highly recommend them to friends and family or anyone looking for great service on their Subaru. -Ryan More

by Ryanhmcgraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William, Jeff
Report | Print
Aug 16, 2022 -

White River Subaru responded

Wow, we couldn't ask for a better review! William and Jeff will definitely be grateful for the praise and recommendation. Drive safely, and we look forward to seeing you next time at White River Subaru!

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