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White River Subaru

White River Junction , VT

4.8
635 Reviews

429 Sykes Mountain

White River Junction , VT

05001

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Showing 635 reviews

October 16, 2018

Purchasing a new vehicle I was in the market to purchase a new car and have had Subaru’s since 1970. Purchase was pending my trade in value of my 2012 Outback. More

by Vermonter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lester Goldberg sales, Rober J. finance
Oct 16, 2018 -

White River Subaru responded

Thank you for the positive review! It's great that you were able to trade in your Subaru Outback for a newer car and continue your Subaru tradition. All of us at Prime Subaru Vermont appreciate your business!

October 13, 2018

Great experience. I was met promptly and professionally. I had an issue that was dealt with quickly without trying to encourage me to get unneeded work. I felt I was tr More

by Lmd1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McCleary
Oct 15, 2018 -

White River Subaru responded

It's our top priority to treat our customers with the respect they deserve and we're thrilled this came through during your visit. From the entire Prime Subaru Vermont team, thank you for your review!

September 26, 2018

Excellent The sales person, Mr Burnett was respectful, professional and very helpful. The car was all ready when we arrived to pick it up. Me Burnett helped loa More

by Jessica.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Burnett
Sep 26, 2018 -

White River Subaru responded

Jessica, thanks for choosing Prime Subaru Vermont and congrats on finding your next vehicle with us! We appreciate the kind words for Michael and will be sure to share with him.

September 20, 2018

Awesome experience! Prime Subaru of Vermont was very professional. the quote they gave me was within $50 of the actual bill!! They provided me with a courtesy car while More

by Karen D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk B
Sep 20, 2018 -

White River Subaru responded

Karen, we love to hear from our satisfied customers and are so thankful that you chose to share with others. Thanks for bringing your vehicle to Prime Subaru Vermont, see you next time!

September 19, 2018

Only dealership I've ever trusted I can't stand dealerships and especially the service size. But Prime Subaru is the first dealership to make me feel like a customer and not just a mo More

by FXT2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave M
Sep 19, 2018 -

White River Subaru responded

There are so many compliments in your review that make us so proud to be your dealership of choice. First, let me say thank you for trusting Prime Subaru Vermont with your service needs. Second, I appreciate you making the extra trip to visit us - we truly appreciate your business. Thank you for the wonderful feedback.

September 19, 2018

90,000 mike servicing and VT inspection Completely satisfactory. everyone was so courteous and helpful to explain the process and billing and they loved my dog!! They even let me pick More

by dancingfool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk
Sep 19, 2018 -

White River Subaru responded

We are delighted to see your great review. Thank you for having your Subaru serviced at Prime Subaru Vermont and for bringing in you pup - it's always fun to meet our client's furry friends. See you next time!

September 18, 2018

Service Customer service was excellent. Your staff does an outstanding job with customer who want their cars repaired right. I could go to Twin City Subaru More

by Keyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Borst is excellent at his job
Sep 18, 2018 -

White River Subaru responded

Cathy, thank you for trusting Prime Subaru Vermont to take the best care of your Subaru. Thank you for the 5 star review and compliments of our Service Team!

September 16, 2018

Branson was great, finance manager was creepy and oversexual Branson was great, negotiated deal over phone and came in to pick up. Finance manager was overly creepy, felt trapped in his office while he made o More

by bmwx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Branson
Sep 17, 2018 -

White River Subaru responded

Clearly you would like to remain anonymous in this review process and I get that. However, I would really like to talk to you to hear more about what happened at the store. Please give me a call when you can. Thanks, Sean Fitzgerald - General Sales Manager - (802) 526-9817.

September 16, 2018

Excellent experience! This dealership gave us an excellent price on the vehicle we wanted right to begin with. Branson was fantastic to deal with over email and in person. More

by Mhoague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branson Macleay
Sep 17, 2018 -

White River Subaru responded

This is a fantastic review, thank you so much! Prime Subaru Vermont strives to provide an exceptional customer experience - it's really helpful to get feedback like this to reinforce our focus. A 2 hour drive is not a small thing - we're proud you chose our dealership and hope to see you again!

September 12, 2018

Super nice and accommodating! Great at the technical reasons for visit and also make you feel very special. I love going there, and I always know they take good care of my Foreste More

by Nell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk
Sep 12, 2018 -

White River Subaru responded

Nell, we are proud to know that you have complete trust in us to take care of your Forester. Thanks for being a loyal customer of Prime Subaru Vermont. We look forward to taking care of you next time. Thanks for the lovely review!

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