White River Subaru

Friendly, Quick and Easy Shaun in sales and Mike in finance made the whole experience effortless and pleasant, and we found the perfect pre owned car for us. The showroom was Shaun in sales and Mike in finance made the whole experience effortless and pleasant, and we found the perfect pre owned car for us. The showroom was clean and light, even the music was great. We had a great experience. More

Absolutely outstanding This dealership was great!!! My salesman shawn young was awesome and super helpful!! I would recommend this dealership to anyone!! Very friendly and c This dealership was great!!! My salesman shawn young was awesome and super helpful!! I would recommend this dealership to anyone!! Very friendly and courteous staff!! More

Fast Service Helpful, cheerful people..Finished sooner than predicted. One problem - screwed up the clock which three of us have never been able to set no matter h Helpful, cheerful people..Finished sooner than predicted. One problem - screwed up the clock which three of us have never been able to set no matter how we follow all directions. It was finally right for the first time in six months but now it's an hour fast! More

Great used car at a fair price. Website shows today’s market price and shows Prime Subaru price. They say to ask what today’s E-price. The E-price was the same as Prime Subaru’s pric Website shows today’s market price and shows Prime Subaru price. They say to ask what today’s E-price. The E-price was the same as Prime Subaru’s price. Was a little misleading. Car came with only 1 key. Overall Branson and Lester were pleasant to work with. More

Amazing helpers!! My car died on me 2 hours from home. Prime Subaru was right there to help giving me a loaner while they diagnosed the issue. They promptly found and r My car died on me 2 hours from home. Prime Subaru was right there to help giving me a loaner while they diagnosed the issue. They promptly found and repaired the problem. Thank you Thank you Thank you! More

Couldn't have asked for an easier process! Highly reccomend prime subaru in white river jct, vermont. They made it such an easy process! Made sure I understood and agreed to all terms and even Highly reccomend prime subaru in white river jct, vermont. They made it such an easy process! Made sure I understood and agreed to all terms and even threw in a automatic car starter ! Definetly the easiest car buying process I've ever dealt with! Thanks to Nicholas Downey and Michael Burnett! Highly recommend them to anyone !!! More

Extremely helpful I had a great experience at Prime, starting with Skip who answered the phone and was extremely polite and helpful. He even called me back to be sure I had a great experience at Prime, starting with Skip who answered the phone and was extremely polite and helpful. He even called me back to be sure I had received the information I needed. He was very poilite, and gave me a reasonable price to get what I wanted done. When I arrived at Prime, Scott was very nice and helpful and showed me where to go. Then on to Sarah, who was going to help me with the issues I was dealing with. She was amazing with her information and understanding the car issues. She knew her stuff! After checking out the car, Sarah had me talk to Keith, the mechanic, and we went over what needed to be done. He was patient and answered all my questions. Sarah also showed me a picture of the problem that we were talking about. I was impressed with the service, and will be back. They were thorough, explaining everything, and caring. A very good experience with everyone! More

Excellent service, and Brian the manager is awesome!! I needed emergency help during a stressful day, and was immediately taken care of. And, my phone was dying - - BlackBerry - - and they even found me o I needed emergency help during a stressful day, and was immediately taken care of. And, my phone was dying - - BlackBerry - - and they even found me one of those elusive chargers. Great, clean facility and kindness, which makes a world of difference. 100 stars! More

Vehicle Service Phenomenal customer service! I had a service appointment the previous day, and through a mistake or misunderstanding the part required was not ordered Phenomenal customer service! I had a service appointment the previous day, and through a mistake or misunderstanding the part required was not ordered and ready. Dirk apologized, ordered the part and rescheduled my appointment for first thing the next day. After my Forester was repaired I was told the repair (and part) was free of charge to make up for the inconvenience. Fantastic customer service that is hard to find in today's world. Thank you! More

The dealership was a pleasure to deal with. We are in NY and were buying a car for my daughter, who lives in VT. That meant that we’d do the entire negotiation without visiting a dealer. Most de We are in NY and were buying a car for my daughter, who lives in VT. That meant that we’d do the entire negotiation without visiting a dealer. Most dealers can’t cope with a long-distance negotiation. Those dealers don’t know how to sell a car to someone who isn’t sitting in a showroom. At Prime, Ted Cummings was very professional and rose to the challenge. With four drivers in the family, we buy a new car every couple of years. In the future when buying Subarus, we’ll be sure to consider Prime and Ted even if we’d have to combine taking delivery with a visit to our daughter. More