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White River Subaru - Service Center

White River Junction , VT

4.8
400 Reviews
Call Service Center (888) 470-1906

400 Reviews of White River Subaru - Service Center

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July 19, 2023

The only place I will service my Subaru from now on. What a great team. More

by SubieNate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Bowe, Joseph Miller
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Jul 19, 2023 -

White River Subaru responded

Thank you so much for reviewing White River Subaru! We can't wait to assist you again down the road!

July 16, 2023

Showed up twice to two appointments with money to have my car repaired and was sent away. Obviously this dealership doesn’t need my money. More

by Katherinedesmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia
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Jul 16, 2023 -

Katherinedesmond responded

Waited ten days for my appt . Showed up was told they couldn’t repair my car and to call and come back on Monday. Called and came back on Monday and was told I was being charged for diagnostics but they wouldn’t fix my car and would have to once again make a two week out appt. Got it fixed in 48 hours at another dealership.

Jul 19, 2023 -

White River Subaru responded

This isn't the level of service we aim to provide, and I'm very sorry our team fell short of delivering attentive, helpful customer service during this experience. I'd appreciate the opportunity to address your concerns. Please consider reaching out to me directly to continue this conversation when you have a moment. Thank you, Jeff Miller - Service Manager - 802-526-9830

Jul 19, 2023 -

Katherinedesmond responded

Dude you were my only local subaru sevice dealership i could turn to since the one in Berlin scammed me for several thousands for a new transmission I didn't need ( symptoms remained they said were a blown transmission but ended up being the car only needed spark plugs) Neither twin city or corporate would take accountability. Thieves. I had to drive to Cape Cod to have some of the issues fixed so i had a working car. Making people come back a third time for repairs and wait a month is insane.

July 15, 2023

Great service from sales to the service department. Very happy with White River Suburu and will always use them. More

by anne.e.melko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 17, 2023 -

White River Subaru responded

Happy customers make us happy, Anne, and we're absolutely thrilled our team has earned White River Subaru your loyalty! Thank you for your glowing review. We look forward to working with you again next time!

July 13, 2023

Very happy with the service, prompt attention, and you all the information regarding our service More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jul 14, 2023 -

White River Subaru responded

Your satisfaction makes our day, Bruce! Thank you for choosing White River Subaru. We are here to help with any of your future service needs.

July 12, 2023

Sonya was so friendly & clear about everything that was being done to my car! Great service & communication! More

by jen s.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya
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Jul 13, 2023 -

White River Subaru responded

So glad to hear you had a great experience with Sonya! We always aim for top-notch service and communication at White River Subaru. Thank you so much for the review!

July 03, 2023

Andre was great & organized the service I was in & out in no time with all the work completed thanks More

by Taclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Jul 05, 2023 -

White River Subaru responded

Thanks for the great review! We're glad you enjoyed an efficient vehicle service while working with Andre, and will be sure to pass along your kudos. We appreciate your business at White River Subaru!

June 30, 2023

Had extensive work done on my Forester today,, inside and out, and I always ask for Evan Bowe as he really listens to my issues and gives me his best advice. Everyone I have dealt with there has been profe More

by cindough1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Bowe
Report | Print
Jul 03, 2023 -

White River Subaru responded

Thank you for the positive feedback about your service visit! We appreciate your trust in our team to take great care of your Forester. Your satisfaction is our priority, and we appreciate your kind words. Have a great day, from the team at White River Subaru.

June 22, 2023

Good communication throughout the service, needed lots of work done, and felt in control of decisions with every steo More

by tom8cochran
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jun 22, 2023 -

White River Subaru responded

We're so glad to hear that you had a positive experience with our service team, Tom! Thank you for choosing White River Subaru and taking the time to leave us a great review. We hope to see you again down the road!

June 20, 2023

Completely checked everything. Fixed the problems that I asked for. Let me know of other problems and what cost to fix was. Had the option to approve. More

by Willy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sonya Hinton
Report | Print
Jun 21, 2023 -

White River Subaru responded

Willy, your review is music to our ears! We're so glad our White River Subaru team delivered thorough and informative service that accommodated all your needs. Please don't hesitate to reach out if there's anything else we can do for you. Safe travels, and we'll see you next time!

June 19, 2023

This is a really good and responsible dealer. Prompt, efficient, respectful of the client. Sonia was terrific and I 'm planning to ask for her every time I go in! More

by deborah.garretson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn, Sonia
Report | Print
Jun 20, 2023 -

White River Subaru responded

Thank you, Deborah! We're so glad to hear that Sonia provided you with such a great experience. We'll be sure to pass along your kind words. See you next time at White River Subaru!

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