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White River Subaru - Service Center

White River Junction , VT

4.8
401 Reviews

401 Reviews of White River Subaru - Service Center

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June 19, 2023

This is a really good and responsible dealer. Prompt, efficient, respectful of the client. Sonia was terrific and I 'm planning to ask for her every time I go in! More

by deborah.garretson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dawn, Sonia
Jun 20, 2023 -

White River Subaru responded

Thank you, Deborah! We're so glad to hear that Sonia provided you with such a great experience. We'll be sure to pass along your kind words. See you next time at White River Subaru!

June 17, 2023

Everyone was so friendly, and helpful! ! There was zero pressure to do anything, and all my questions were answered. The facility is so clean, and very nice. I actually enjoyed bringing m More

by Jenny B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
Jun 19, 2023 -

White River Subaru responded

Jenny, thank you for the review! We appreciate the kind feedback and hope to see you again at White River Subaru. Safe travels!

June 16, 2023

Evan. ...fantastic....took good care of me and my vehicle. Recommended future service with a loaner vehicle. Thank you! More

by apelcram
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Bowe
Jun 19, 2023 -

White River Subaru responded

We're so glad to hear that Evan took great care of you and your vehicle at White River Subaru! Thank you for sharing your review with us!

June 14, 2023

Really pleasant and easy experience. The text communication made things accessible and quick. Thank you! More

by candlebarium22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 15, 2023 -

White River Subaru responded

All of us at White River Subaru are grateful for your review! Thank you!

June 13, 2023

Evan took care of three requests before we even left the car. He also gave us an estimate for the time it would take (We were waiting.) and it was spot on. Only oversight was the return sticker for the n More

by dlb7660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik, Sean Fitzgerald
Jun 13, 2023 -

White River Subaru responded

We appreciate your feedback! It's great to hear that Evan was prompt and accurate with his service. We apologize for the oversight on the return sticker but will make to keep this in mind in the future. Thank you for choosing White River Subaru, and we hope to see you next time!

May 31, 2023

Stay away from this dealership unless you don’t mind waisting your time and money. Called about bad wheel bearings. They couldn’t get me in for 2 weeks. Day of appointment they had me wait 2 hours whil More

by bluemooninvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre, Chris Konovalchik, Sean Fitzgerald
May 31, 2023 -

White River Subaru responded

Thank you for taking the time to share your experience. We're sorry that we fell short of our high standards of timeliness and service, and we apologize for any inconvenience or frustration that this has caused. We aim to provide top-quality workmanship and communication with our customers, but in this case, it seems that we missed the mark. If you would like to discuss this further, please reach out to me when time allows. Thank you, Jeff Miller - Service Manager - 802-526-9830

May 30, 2023

Efficient, delivered when promised. Kept me informed of progress of my vehicle. Evan was good to work with More

by ecram74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
EVAN BOWE
May 31, 2023 -

White River Subaru responded

We're thrilled to hear about your efficient service experience with us here at White River Subaru! It's always great to receive such positive feedback, and we're so glad Evan kept you informed every step of the way. Thank you for trusting us with your vehicle!

May 23, 2023

It has gone down hill in the last several months. I will not be going back. More

by Leda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonya
May 23, 2023 -

White River Subaru responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Jeff Miller - Service Manager - 802-526-9830

May 20, 2023

Nice was thought full and looked up my car’s record. Made suggestions to me about my visit to keep my car in it’s best working order. More

by Wjkpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik, Sean Fitzgerald
May 22, 2023 -

White River Subaru responded

We're thrilled to hear that our team at White River Subaru took excellent care of you and your vehicle during your recent visit! It's fantastic to know that they checked your car's record and provided useful recommendations for maintaining its top performance. We appreciate you taking the time to leave a review, and we look forward to seeing you soon!

May 17, 2023

We thank you for the recent prompt and friendly service on our 2021 Subaru outback. It’s always a pleasure. More

by lademers35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 17, 2023 -

White River Subaru responded

Thank you for choosing White River Subaru to take excellent care of your Subaru Outback! We love to see when our team has delivered five-star service. Until next time!

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