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White River Subaru - Service Center

White River Junction , VT

4.8
416 Reviews

416 Reviews of White River Subaru - Service Center

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March 23, 2021

When I arrived I was expecting a ride to work but Sarah said that there wasn't a shuttle service because of COVID. That's not what I was told when I made the appointment. In very short order Sarah got me More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Shaw
Mar 24, 2021 -

White River Subaru responded

Phil - We appreciate you sharing this feedback and are glad to hear that Sarah ensured that your visit went smoothly. Thank you for choosing White River Subaru for your auto service needs! Have a wonderful day.

March 15, 2021

The service here is always top notch! Someone greets you. It is all very professional, waiting area is clean and spacious, explanation of work done and service needed is clear and not pushy. More

by valeriedancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Dinsmore
Mar 15, 2021 -

White River Subaru responded

Thank you for the rave review! We love to hear that you are welcomed to our dealership with professional service and can trust our White River Subaru team to keep your vehicle driving smoothly. Enjoy your week!

March 15, 2021

I always feel well taken care of at the Service Dept. They hear me out, listen, and offer great suggestions. They go above and beyond. More

by migueld.ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan!
Mar 16, 2021 -

White River Subaru responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at White River Subaru, and it means a lot to know that you enjoy working with us. We look forward to your next visit!

March 12, 2021

Took my Subaru Forester to my dealership for an inspection. Evan Bowe was my man. Had an issue with tire wear. Evan was most helpful in dealing with the problem. Attentive, polite, courteous. I cou More

by bambridge53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Bowe, Chris Konovalchik
Mar 12, 2021 -

White River Subaru responded

Thank you for the review! It was our pleasure to service your Subaru Forester here at White River Subaru, and we will certainly let Evan know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 07, 2021

I've been going to White River Subaru for about a year now, and they have been terrific in all phases of vehicle service! Their service summary documents describing what's been done and what needs to be c More

by bgharding7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Bowe, Will Dinsmore
Mar 08, 2021 -

White River Subaru responded

Thank you so much for your repeat business! We love that you can depend on our team for communicative and knowledgeable service. All of us at White River Subaru are grateful for your support and look forward to our continued relationship.

March 05, 2021

Organized; courteous; efficient; reasonably priced; informative. The staff is friendly and helpful. Also, they accommodated my late arrival. I would rate this dealership very highly. More

by JCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik, Sean Fitzgerald
Mar 05, 2021 -

White River Subaru responded

Thank you for your confidence in White River Subaru. We're committed to meeting the needs of customers and it is great to see that our team was so accommodating!

February 26, 2021

Great communication, lots of reminders about the appointment, update phones during the day, called when it was ready. Also a very safe against covid facility. More

by Marc.scott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik
Feb 26, 2021 -

White River Subaru responded

Marc - Thank you so much for choosing White River Subaru for your auto service needs! We are glad to hear that you felt comfortable during your time at our dealership and received communicative service from our team. Hope to see you next time!

February 23, 2021

I was appalled by the quoted price of over $2100 for a needed muffler repair.. I cancelled the order whereupon the price quickly dropped by $600. A genuine mistake or an attempted rip off,?. It didn't l More

by patandbarrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know.
Mar 31, 2021 -

White River Subaru responded

I'm very sorry for the confusion surrounding the cost of this service and I can understand your concern. I would also like to apologize that these repairs took longer than anticipated. We strive to provide an excellent value to our guests so I will speak with my team about your feedback. If there is anything that I can do to assist you, please give me a call. Thank you, Brian Moore - Service Manager - (802) 526-9810

February 15, 2021

Super helpful with every part of the process. I have relied on the quality of this service department for years v especially pleased to work with Sarah and William in service. They always take good ca More

by Deniseholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Konovalchik, Sean Fitzgerald
Feb 15, 2021 -

White River Subaru responded

Thank you for reviewing us, Denise! We appreciate the kind words about Sarah and William and are happy to hear that you are so confident in our team to get the job done. Drive safely, and we hope to see you again at White River Subaru!

February 05, 2021

Excellent service and very friendly staff. The dealership picked my car up and returned it to me the next morning. If you want a new Subaru or need work done on your car, this is the place to get it done. More

by Jskeleher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Feb 05, 2021 -

White River Subaru responded

It was our pleasure to provide you with efficient, convenient service! Thank you for giving White River Subaru your business and five-star feedback. Drive safely!

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