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White River Subaru - Service Center

White River Junction , VT

4.8
394 Reviews

394 Reviews of White River Subaru - Service Center

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January 14, 2020

Staff was very friendly and great waiting room! Very helpful for service questions about your vehicle! I would highly recommend this shop for services or maintenance! More

by djlaw81
Recommend Dealer
Yes
Employees Worked With
Dirk Borst
Jan 14, 2020 -

White River Subaru responded

Thank you for sharing this great feedback about our service and facilities! It means a lot know that we've earned your recommendation. Hope to see you next time at White River Subaru.

January 12, 2020

Prime Subaru is professional and fast. We preferred not to get our cabin air filter swapped out this time around, and they respected that. Sarah was very friendly. More

by petra.lent
Recommend Dealer
Yes
Employees Worked With
Sarah Shaw
Jan 13, 2020 -

White River Subaru responded

Thank you, Petra! We are happy to hear that you received friendly, professional service from Sarah and our White River Subaru team. We look forward to your next visit with us.

January 07, 2020

Courteous, kept me informed via messages, and always pleasant to deal with. Also they were able to get my car in in a timely fashion. More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Will
Jan 08, 2020 -

White River Subaru responded

Hi Nancy - This is such a great review! Thank you for coming to White River Subaru for your auto service needs. We hope to work with you in the future.

December 18, 2019

Friendly, consultative, and knowledgeable I’m a fan of this location. The service team was terrific and very satisfied with the work on the car. I would recommend this location. More

by can_bebo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 18, 2019 -

White River Subaru responded

Thank you for the 5-star review! We are so pleased to hear that you enjoyed working with our service team here at White River Subaru. We are looking forward to seeing you again!

December 03, 2019

Over all I was completely satisfied with my service today. The only thing that bothers me is the drop off and pick up area it's a little congested and a bit confusing. More

by Jefflindagordon
Recommend Dealer
Yes
Employees Worked With
Not sure but he was very pleasant. Great morning person. Left my papers in my car.
Dec 04, 2019 -

White River Subaru responded

Thank you for your feedback! We are reviewing options on how to improve the pick-up process and clear up the congestion. Thank you for the kind words!

November 23, 2019

Be Aware of the Service Department I have had my two Subaru's serviced at Prime in White River Junction, VT. The staff have been professional and knowledgeable and I have been pleased w More

by VTAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven
Dec 04, 2019 -

White River Subaru responded

While I'm glad to hear that you have received professional service from our team, I do apologize if you feel our suggestions have been unnecessary. We strive to deliver the best care to our guests and their vehicles and I would be happy to discuss what happened during your visits in further detail. Don't hesitate to give me a call. Thank you, Brian Moore - Service Manager - (802) 526-9810

November 01, 2019

Honest and excellent service I have used this dealership for the past 10 years and I"ve always been treated with honesty, concern and caring. All employees have deserved my respe More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Borst, Robert, Skip
Nov 04, 2019 -

White River Subaru responded

We love that we've been a part of your 17-year-old Forester's journey. Thank you for choosing to service it with us over the years. We're grateful to have you as a loyal customer.

October 03, 2019

I came in for an oil change. They changed my oil and inspected my car. And they found a rubbing sound from a wheel. And fixed it More

by Rod
Recommend Dealer
Yes
Employees Worked With
Sarah
Oct 04, 2019 -

White River Subaru responded

Thank you, Rod, for the five-star review of our service department. Thank you for coming to White River Subaru for your oil change and service needs. We appreciate your business.

August 16, 2019

Eyesight Replacement Because the Eyesight system failed just beyond the warranty creating a safety issue and because the replacement, which the service dept. had never don More

by Local
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk was excellent.
Aug 19, 2019 -

White River Subaru responded

Thank you very much for coming to White River Subaru! We are glad that our team could repair your Eyesight system. We really appreciate your feedback and hope we have the opportunity to deliver a five-star experience next time. Have a wonderful day.

August 12, 2019

Forrester Check Up Very courteous and efficient service. Staff is very Friendly and waiting area comfortable. Green Mountain coffee would be very much appreciated by us More

by Forrester owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 12, 2019 -

White River Subaru responded

Thank you for your review of White River Subaru! We are happy to read you had an enjoyable service appointment and we will share your feedback about the coffee need to our team. We hope you will visit us again in the future and thank you for your business!

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