White River Subaru - Service Center

Great Service! We dropped off our Subaru Outback for an oil change. The crew, as always are friendly, thorough and efficient. We don't take our car to be serviced an We dropped off our Subaru Outback for an oil change. The crew, as always are friendly, thorough and efficient. We don't take our car to be serviced anywhere but Prime Subaru. More

Service experience Excellent prompt and accommodating service. 60 k interval service for dayghter’s car. Outstanding facility and amenities. Able to work online comfo Excellent prompt and accommodating service. 60 k interval service for dayghter’s car. Outstanding facility and amenities. Able to work online comfortably while car was serviced. Sarah is amazing! More

A-one Our appointment was for Tue at 8:00, we left the car off Monday afternoon. We received a call early Tue Morning that the Service was completed. We Our appointment was for Tue at 8:00, we left the car off Monday afternoon. We received a call early Tue Morning that the Service was completed. We were surprised at how quickly service was done, Even though the service time was Tue, they started the project Mon. after we left the car off. More

Fast Service Helpful, cheerful people..Finished sooner than predicted. One problem - screwed up the clock which three of us have never been able to set no matter h Helpful, cheerful people..Finished sooner than predicted. One problem - screwed up the clock which three of us have never been able to set no matter how we follow all directions. It was finally right for the first time in six months but now it's an hour fast! More

Amazing helpers!! My car died on me 2 hours from home. Prime Subaru was right there to help giving me a loaner while they diagnosed the issue. They promptly found and r My car died on me 2 hours from home. Prime Subaru was right there to help giving me a loaner while they diagnosed the issue. They promptly found and repaired the problem. Thank you Thank you Thank you! More

Extremely helpful I had a great experience at Prime, starting with Skip who answered the phone and was extremely polite and helpful. He even called me back to be sure I had a great experience at Prime, starting with Skip who answered the phone and was extremely polite and helpful. He even called me back to be sure I had received the information I needed. He was very poilite, and gave me a reasonable price to get what I wanted done. When I arrived at Prime, Scott was very nice and helpful and showed me where to go. Then on to Sarah, who was going to help me with the issues I was dealing with. She was amazing with her information and understanding the car issues. She knew her stuff! After checking out the car, Sarah had me talk to Keith, the mechanic, and we went over what needed to be done. He was patient and answered all my questions. Sarah also showed me a picture of the problem that we were talking about. I was impressed with the service, and will be back. They were thorough, explaining everything, and caring. A very good experience with everyone! More

Excellent service, and Brian the manager is awesome!! I needed emergency help during a stressful day, and was immediately taken care of. And, my phone was dying - - BlackBerry - - and they even found me o I needed emergency help during a stressful day, and was immediately taken care of. And, my phone was dying - - BlackBerry - - and they even found me one of those elusive chargers. Great, clean facility and kindness, which makes a world of difference. 100 stars! More

Vehicle Service Phenomenal customer service! I had a service appointment the previous day, and through a mistake or misunderstanding the part required was not ordered Phenomenal customer service! I had a service appointment the previous day, and through a mistake or misunderstanding the part required was not ordered and ready. Dirk apologized, ordered the part and rescheduled my appointment for first thing the next day. After my Forester was repaired I was told the repair (and part) was free of charge to make up for the inconvenience. Fantastic customer service that is hard to find in today's world. Thank you! More

Great experience. I was met promptly and professionally. I had an issue that was dealt with quickly without trying to encourage me to get unneeded work. I felt I was tr I was met promptly and professionally. I had an issue that was dealt with quickly without trying to encourage me to get unneeded work. I felt I was treated with respect. More

Awesome experience! Prime Subaru of Vermont was very professional. the quote they gave me was within $50 of the actual bill!! They provided me with a courtesy car while Prime Subaru of Vermont was very professional. the quote they gave me was within $50 of the actual bill!! They provided me with a courtesy car while my car was being repaired that was a joy drive ! Dirk B. was very very helpful and a pleasure to work with. More