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White River Subaru - Service Center

White River Junction , VT

4.8
416 Reviews

416 Reviews of White River Subaru - Service Center

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August 16, 2019

Eyesight Replacement Because the Eyesight system failed just beyond the warranty creating a safety issue and because the replacement, which the service dept. had never don More

by Local
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk was excellent.
Aug 19, 2019 -

White River Subaru responded

Thank you very much for coming to White River Subaru! We are glad that our team could repair your Eyesight system. We really appreciate your feedback and hope we have the opportunity to deliver a five-star experience next time. Have a wonderful day.

August 12, 2019

Forrester Check Up Very courteous and efficient service. Staff is very Friendly and waiting area comfortable. Green Mountain coffee would be very much appreciated by us More

by Forrester owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 12, 2019 -

White River Subaru responded

Thank you for your review of White River Subaru! We are happy to read you had an enjoyable service appointment and we will share your feedback about the coffee need to our team. We hope you will visit us again in the future and thank you for your business!

July 19, 2019

Love my Subaru and my Subaru dealer! I like that I have one place to go for everything I need. Super close to home and great people too. More

by Bears54u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and Leah
Jul 22, 2019 -

White River Subaru responded

We are thrilled that you can depend on White River Subaru for all your auto service needs! Thank you so much for your continued support.

July 10, 2019

Routine service Scheduling was easy. Reminder was helpful. Tech was friendly and competent. Wait time was minimal. The waiting area was clean and comfortable.very hap More

by Sunapee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech
Jul 10, 2019 -

White River Subaru responded

Thanks for the great review of White River Subaru! I'm so pleased to read about your positive service appointment at our dealership along with your kind words about our team and waiting area. We would love the opportunity to work with you again and I hope you have a great day!

July 09, 2019

Brake fix Fast reliable service. Great pick up and drop off service. Trustworthy service department Fixed my brakes and told me about problems to look for i More

by Jrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Dinsmore
Jul 10, 2019 -

White River Subaru responded

It makes our day to hear that you can depend on the White River Subaru service team to take great care of your vehicle! We are happy to hear that your brakes are repaired and that you will be safe out on the road. Thank you for your review!

June 10, 2019

CAR WASH I will not go back to this dealership until they offer to wash the car after service as do the 3 other dealerships we use for service...This may sound More

by Wash car
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave.....great guy!
Jun 11, 2019 -

White River Subaru responded

We want the best for our guests and I would love to take care of having your vehicle washed for you. Would you consider giving me a call? Thank you, Brian Moore - Service Manager - (802) 526-9810

May 24, 2019

Must be vigilant monitoring their service quality! If you are going to pay top dollar to have your Subaru carefully attended to, go to Subaru in Concord or Manchester, etc., This location no longer pr More

by JRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris (Svc Consultant), and Brian (Svc Manager)
May 24, 2019 -

White River Subaru responded

I'm so saddened to hear that we lost your business. What you've described here is not at all what I intend for my guests and I apologize that we didn't meet our standard. I'm going to review your concerns and implement the necessary changes. If there is anything else you would like to discuss, don't hesitate to give me a call. Thank you, Brian Moore - Service Manager - (802) 526-9810

May 15, 2019

Good experience First time at White River Subaru. Good service, faster than they first said. Nice waiting area. Car is going great. Had 30k service done for my Forest More

by Pam67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Dinsmore
May 15, 2019 -

White River Subaru responded

We are delighted to hear that our Service Team left a great impression for your first visit! Thank you so much for the kind review, we look forward to assisting you next time at White River Subaru.

May 07, 2019

Great Service! We dropped off our Subaru Outback for an oil change. The crew, as always are friendly, thorough and efficient. We don't take our car to be serviced an More

by Marvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
May 07, 2019 -

White River Subaru responded

Hi Marvan - Thank you for your loyal business! We are so glad that you've received consistently friendly and thorough service from our team. We appreciate you posting about your recent oil change and look forward to our continued relationship.

April 29, 2019

Service experience Excellent prompt and accommodating service. 60 k interval service for dayghter’s car. Outstanding facility and amenities. Able to work online comfo More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 30, 2019 -

White River Subaru responded

What a stellar review of your service visit with us at White River Subaru! Thanks so much for taking the time to share, Kevin!

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