White River Subaru - Service Center

Good service, and they gave me a loaner for the day. Always reliable. Great staff. Always reliable. Great staff. More

Robin was very welcoming. Shayna was most helpful in helping me understand exactly what service would be done and was kind and most considerate through the several hours of Shayna was most helpful in helping me understand exactly what service would be done and was kind and most considerate through the several hours of service. (My car was overdue for service!) I LOVED receiving the short video with the technician actually replacing the heat shield on my Forester. I did catch his name but he was also very kind and efficient. The video is such a wonderful addition from the Service Dept. Thank you Shayna et al! Mary-Jane Ogawa More

Great service office staff exceptional,helped me solve a problem by helping me get home problem by helping me get home More

I first called service on June 14th, for question on warranty work and windshield replacement. Never a return call. Went online to schedule service, only available was 4 weeks out. Was able to get warra warranty work and windshield replacement. Never a return call. Went online to schedule service, only available was 4 weeks out. Was able to get warranty work faster at another subaru dealer, but not windshield. Day before appointment, I called to make sure they knew it was windshield only,everything else was fixed. Glad I called, because there was no technician that day to service the car. They bumped me out 3 more weeks. Today I drove an hour on a work day to show up and told the tech had another car he was working on and I could use a loaner for a 5 hour service. I elected to stay and work at the dealership as I previously cancelled the loaner prior when I got rescheduled. 30 mins later, I was told the tech was unable to complete the service (again glad I didnt take loaner and spend MORE gas money). They have no 3rd reschedule date to give me. They offered no additional convienece service for my wasted time and mileage. I spoke to a service advisor who seemed bothered I was asking Amy questions, as I wanted to know what additional service packages I had purchased with the new car 10 Months ago. I was told extended warranty. And instead of saying he would find information on the additional WRS care package I bought, he told me to go find Brian to go figure it out. The customer service is very poor. Sadly no other dealerships do oem windshields with recalabration under the warranty that are closer then these guys. I will not ruin my warranty to see a windshield elsewhere outside of a suberu dealership. Sadly any additional package I bought now seems a HUGE waste of money and still driving with a full crack along my windshield for who knows how long now. Not a happy customer. More

Very good, I’m very happy with the service I received . I would recommend them. I would recommend them. More

Everyone was EXTREMELY friendly & helpful! ! The whole process was so easy & the waiting room was very comfortable with the option of chairs or tables if you had work to do !! Would HIGHLY reco ! The whole process was so easy & the waiting room was very comfortable with the option of chairs or tables if you had work to do !! Would HIGHLY recommend!! More

Nick is great and available when I needed him! Very helpful with my needs/questions Very helpful with my needs/questions More

They did a great job diagnosing and fixing the problem. excellent communication. great to have a loaner car from Subaru while work was being done. excellent communication. great to have a loaner car from Subaru while work was being done. More

Appreciative of the pickup and delivery service that the dealership offers. Ended up spending 3x the amount I had originally come in for, but it was work that needed to be done and I believe the technician dealership offers. Ended up spending 3x the amount I had originally come in for, but it was work that needed to be done and I believe the technician did a great job of communicating the needs and getting the work done quickly. More

The only place I will service my Subaru from now on. What a great team. What a great team. More