White's Auto Mall CDJR

The service staff was courteous and informative. The diagnostic and service both took longer than estimated, which is typical of this dealer. The cost for parts and labor was more expensive than I would diagnostic and service both took longer than estimated, which is typical of this dealer. The cost for parts and labor was more expensive than I would have expected. The service was completed sufficiently and the diagnostic was explained in detail. Edit: This is without a doubt the worst service I have ever experienced. The day I brought the vehicle home my family and I were left stranded more than 4 hours from home with a vehicle that would not start. The starter would crank but the engine would not start. When I was able to return to the service center, after being stranded a second time and having to leave my vehicle in a parking lot over night, the service adviser, Lucas, informed me that the battery was bad, but that it was fine when they tested it the first time so it wasn’t their fault. I told him it didn’t sound like the battery was the issue but he insisted and refused to do any additional work until I agreed to pay for a replacement battery. Afterwards, he informed me that the battery had been corroded and leaking water, but that he couldn’t have been expected to catch that on initial inspection, and that all other systems were functioning properly, “it just needed a new battery.” A couple days later, my family and I were yet again stranded with a vehicle that would not start, doing exactly the same thing as before. I have spent a week attempting to contact the service center but have received no answer. I’m have left several voicemails with multiple representatives but have received zero return phone calls. I have paid them thousands of dollars and have been returned a vehicle is still not operating. For reference, I initially took the vehicle in for a small oil leak, which turned out to be a broken drain plug. The service adviser recommended replacement of the fuel tank pressure sensor and a tune-up/fuel injector service. More

I like taking my suv here because the service advisors are knowledgeable and courteous. Thanks Jonathan for your patience and return call! This dealership also has good customer service. And customer serv are knowledgeable and courteous. Thanks Jonathan for your patience and return call! This dealership also has good customer service. And customer service is friendly and accurate. Thanks Kelsey and Kristine! More

Excellent customer service from Lucas at SISK Auto. I always receive top of the line service here as opposed to other Chrysler dealership service department! always receive top of the line service here as opposed to other Chrysler dealership service department! More

We took our Dodge Caravan in last week for oil change, tire rotation and filters replaced. Johnathan was our service guy and he was Awesome!! tire rotation and filters replaced. Johnathan was our service guy and he was Awesome!! More

Jonathan was great to work with. Service was preformed on time and the estimate was exactly what it coast. Would definitely recommend and use again time and the estimate was exactly what it coast. Would definitely recommend and use again More

Excellent customer service and helpful. Scheduling is very easy and convenient very easy and convenient More

The service was outstanding. I didn't have to wait days for an appointment. The service manager was courteous and answered all my questions and was helpful in suggesting what my car needed. for an appointment. The service manager was courteous and answered all my questions and was helpful in suggesting what my car needed. More

Real good real good real good real good fast fast love it love it love it willl come back sisk is the best in Hopkinsville love it love it willl come back sisk is the best in Hopkinsville More

Great service and friendly atmosphere. Jonathan was great at his job.The waiting area was clean and the coffee was fresh and hot. What I spent to replace two fuel filters, Y’all should provide a continental at his job.The waiting area was clean and the coffee was fresh and hot. What I spent to replace two fuel filters, Y’all should provide a continental breakfast. More

Knowledgeable in the auto industry and respects veterans and soldiers. and soldiers. More