White's Auto Mall CDJR
Hopkinsville, KY
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1,324 Reviews of White's Auto Mall CDJR
salesman was great not pushy. vehicle i purchased was advertised as having a winch but there was no remote for it. when asked about the remote was told we will look into it that w vehicle i purchased was advertised as having a winch but there was no remote for it. when asked about the remote was told we will look into it that was 30 days ago haven’t herd anything about it yet. More
We were charged over $300 and told the issue was simply a bad fuse that had been replaced. However, after driving about 150 miles, the fuse blew again and the trailer brakes stopped working. We then took the bad fuse that had been replaced. However, after driving about 150 miles, the fuse blew again and the trailer brakes stopped working. We then took the truck to our local Ram dealership, where it spent a week in the shop. They discovered the actual problem was a bad ground in the 7-way plug. Needless to say, we were shocked to be billed over $300 for a fuse replacement especially since we already had the part on hand and even more frustrated to learn less than 24 hours later that the fuse was not the root cause of the problem. As a result, we are now out $300 and also lost the use of our truck for a week while the true issue was properly diagnosed and repaired. Given these circumstances, I am requesting a full refund. I can provide receipts from our local Ram dealer as proof of the actual repair if needed More
Service center handled the problem with professionalism and as quickly as possible. Hassle free no pressure just great all around Service. Thank you, and I trust you to service my Ram when I need it. A+, and as quickly as possible. Hassle free no pressure just great all around Service. Thank you, and I trust you to service my Ram when I need it. A+, More
Went 2 times for same service and both times said the service did not need it. Went to another Jeep service center and said the service needed to be done. Wasted time and fuel 2 times for nothing. service did not need it. Went to another Jeep service center and said the service needed to be done. Wasted time and fuel 2 times for nothing. More
Incompetent and inconsiderate of the customers time or convenience. Would never recommend. Probably should just close service department. convenience. Would never recommend. Probably should just close service department. More







