White's Auto Mall CDJR - Service Center

I Love how I'm treated there but I am not a fan of the lady in the service center. She lists the wrong vehicle every time for service and she's not very knowledgeable or polite. lady in the service center. She lists the wrong vehicle every time for service and she's not very knowledgeable or polite. More

Takes weeks for them to even look at a vehicle. No call no update have to force any information from them. Charge way too much as dealerships do. My vehicle has new issues after they fixed another No call no update have to force any information from them. Charge way too much as dealerships do. My vehicle has new issues after they fixed another issues. The entire time there they threw Every vehicle They could at her to trade it in. Thanks for that btw I have to deal with being an xxxxxxx now. More

From the moment I pulled in till I pulled out it was quality care as usual. I am always well taken care of at White’s Auto Mall and that is why I suggest them to all my friends. One of my friends who quality care as usual. I am always well taken care of at White’s Auto Mall and that is why I suggest them to all my friends. One of my friends who lives in Clarksville told me she brought her vehicle in recently and found a new home for her vehicle. So, word of mouth is still the best advertisement. Great job folks and thanks for the best team around. More

My experience was great as always. Whites is the only dealer I use in the surrounding area. Q Whites is the only dealer I use in the surrounding area. Q More

The service department team at Whites Auto Mall has always been professional and courteous. They have always taken great care of both me and my vehicle! always been professional and courteous. They have always taken great care of both me and my vehicle! More

This has been by far the worst service experience I have ever experienced at White’s Auto Mall. There was one service writer trying to juggle all the customers and give updates on the vehicle status. I was ever experienced at White’s Auto Mall. There was one service writer trying to juggle all the customers and give updates on the vehicle status. I was promised my vehicle would be on the rack 3 different days and never happened. An appointment was made but once the purchased part arrived there was priority to get the work done. Service like this is how you drive away returning customers. The service writers need better support and the department needs better management. If you are going to keep a customers vehicle for an unknown amount of time give them updates and don’t make them call you for an update. I am highly disappointed in this service visit. More

Everyone I encountered was polite and professional. However, I just noticed a leak underneath my vehicle. My truck went in for an oil change. When I checked for the source of the leak, I noticed drops However, I just noticed a leak underneath my vehicle. My truck went in for an oil change. When I checked for the source of the leak, I noticed drops coming from the oil pan drain plug. It was so loose I was able to tighten it by hand. More

All employees and staff were friendly and helpful, courteous and very professional. Service department was very quick and had my vehicle out in a short time courteous and very professional. Service department was very quick and had my vehicle out in a short time More

He was great! Thank you much for your customer service! Give him a raise; he deserves it! Thank you much for your customer service! Give him a raise; he deserves it! More