White's Auto Mall CDJR - Service Center

Disappointed in the service and outcome of my vehicle to be the dealership where I purchased my vehicle from! Also the money I spent to get my vehicle fix and the same thing is happening and it’s not fix to be the dealership where I purchased my vehicle from! Also the money I spent to get my vehicle fix and the same thing is happening and it’s not fix to be told to pay more money for something else that maintenance is guesswork More

Great customer service from the service department. The service writer was very helpful and answered all of my questions. The service writer was very helpful and answered all of my questions. More

Very accommodating. Even though they were short on mechanics it took about 2 hours to change oil and service my Jeep. The service center is able to schedule my Jeep wit Even though they were short on mechanics it took about 2 hours to change oil and service my Jeep. The service center is able to schedule my Jeep with in a week to check for issues with the engine misfire. I have bought my Jeep from Whites auto mall and the service center really tries to go out of there way to accommodate me. More

it was really good. I was impressed by the service professionalism. Tim was a real good help. I was impressed by the service professionalism. Tim was a real good help. More

I believe that they went out of their way to answer any questions I had. questions I had. More

Responsive and meaningful. I am so glad Phil was able to support me and my jeep. We were vacationing in Kentucky for the weekend and had to get back to Virginia. He heard ou I am so glad Phil was able to support me and my jeep. We were vacationing in Kentucky for the weekend and had to get back to Virginia. He heard our problems and had them resolved the next day. More

The dealerships was excellent to work with and pleasant. Everyone was very friendly and helpful. Everyone was very friendly and helpful. More

Was told car would take 2hrs to complete. After 7hrs, I called and paperwork wasn’t done. I was left waiting all day without a car and my original ride to pick it up was no longer available. After 7hrs, I called and paperwork wasn’t done. I was left waiting all day without a car and my original ride to pick it up was no longer available. It’s a good thing I didn’t wait around at the service center. More

Overall the shop doesn't communicate and clearly doesn't listen to customers. Hate to be the bad guy but being without my truck for 3 days for an easy fix and it still not getting repaired is pathetic listen to customers. Hate to be the bad guy but being without my truck for 3 days for an easy fix and it still not getting repaired is pathetic More

Contacted me about the potential charges. Not pushy, and allowed to make my final decision. Definitely a big change from Sisk management. 🫡 Not pushy, and allowed to make my final decision. Definitely a big change from Sisk management. 🫡 More