Sisk Auto Mall - Service Center
Hopkinsville, KY
873 Reviews of Sisk Auto Mall - Service Center
The service teal was very helpful. They got me into a loaner vehicle due to the length of time the recall was going to take which was huge since I lived 45 mins away. They got me into a loaner vehicle due to the length of time the recall was going to take which was huge since I lived 45 mins away. More
The vehicle was repaired quickly, I would have liked to have been called and told the problem was found and parts were on the way. Instead, I called several days after dropping it off to check the status a have been called and told the problem was found and parts were on the way. Instead, I called several days after dropping it off to check the status and found out what was wrong and the parts would be on that day. More
They did a amazing job fixing stuff that another dealership washed there hands with. Everyone that was tasked to my vehicle went above and beyond to Find out what the problems were and fixed them in dealership washed there hands with. Everyone that was tasked to my vehicle went above and beyond to Find out what the problems were and fixed them in a timely manner. I appreciate everything they did and will be bringing it back for any future repairs. More
I've used this location for several years for both of my Challengers and my truck. I'm not sure if I'll be returning due to the ridiculous prices and lies being told to me. Telling customers lies about what Challengers and my truck. I'm not sure if I'll be returning due to the ridiculous prices and lies being told to me. Telling customers lies about what has to be removed to do work is not ok and you're not going to get away with it in todays age when the truth is a 30 second google search away. I was told it would be $700 service charge to change my spark plugs because the manifolds have to be removed to gain access to my spark plugs! Thats a straight up lie. $40 for an airfilter. $47 for a cabin air filter. $20 for a single brake light. I understand there is the labor cost included in these prices, but for someone who has bought 3 vehicles directly from this dealership, one of them being a show room floor vehicle this is out of control. If you want consumers to return, treat them like their business is valued and don't try to rip them off. Don't be part of the problem with this economy. More
My appointment was for 2:45pm, however my vehicle was not taken in for its service until an hour later. Someone with a 3:00pm appointment was seen before me. taken in for its service until an hour later. Someone with a 3:00pm appointment was seen before me. More
If it wasn’t for my truck having a warranty. Wouldn’t go here. Never have the same service tech, try to up sale on services Wouldn’t go here. Never have the same service tech, try to up sale on services More
When rotating tires they broke 3 lug nuts off and they made me paid for them. Last time they broke off a lug nut to. Don't understand because they only ones that's been working on my jeep. And we brought made me paid for them. Last time they broke off a lug nut to. Don't understand because they only ones that's been working on my jeep. And we brought them new. We called the next day to talk to someone about the lug nuts. More