White's Auto Mall CDJR - Service Center

I was very patient while they worked on a vehicle I just purchased three days prior to it going into the service center. However, after having my vehicle for 25days and not being able to fix it, or have a purchased three days prior to it going into the service center. However, after having my vehicle for 25days and not being able to fix it, or have a solid plan to what the next steps would be; and the lack of communication from the service manager, prompted me to escalate my concerns to the general management level. As of this review, no one from the dealership has followed up to see if everything is good or not. Service after the sale - very poor. Beware of buying a vehicle from this dealership. More

All of the staff were extremely professional. Tim was very helpful and got my JEEP back to me two days before promised. Thanks Tim was very helpful and got my JEEP back to me two days before promised. Thanks More

From start to finish the service department was friendly and pretty knowledgeable. They got my recall done in a decent time which I was grateful for. and pretty knowledgeable. They got my recall done in a decent time which I was grateful for. More

I received much better service than Gary Mathews in Clarksville. Kind & prompt service. Thank you Clarksville. Kind & prompt service. Thank you More

Madeline in the service department is a fantastic employee who is very helpful and great at her job. 5 Stars for her! I do recommend allowing for individual vehicle scheduling vs a first come fir employee who is very helpful and great at her job. 5 Stars for her! I do recommend allowing for individual vehicle scheduling vs a first come first serve. Not everyone has two cars and having to drop off a vehicle for 3 days because there is only one PhEV tech is very frustrating. More

Always great service. Quick and dependable. Keeps cost below competitors while keeping customer service high. Quick and dependable. Keeps cost below competitors while keeping customer service high. More

I had a horrible experience, no communication and they kept my vehicle over the weekend which wasnt what they had told me. kept my vehicle over the weekend which wasnt what they had told me. More

Great service. Friendly people. They help with other things. Go above and beyond in customer service Friendly people. They help with other things. Go above and beyond in customer service More

Madeline in the service department is always very friendly and makes things so much easier. We love getting to talk with her! friendly and makes things so much easier. We love getting to talk with her! More

Great experience I really like going there. They treat me like family and it was very short then have to wait long. My truck looked great they were done. They treat me like family and it was very short then have to wait long. My truck looked great they were done. More