Sisk Auto Mall - Service Center

I had the pleasure of working with Mr. Dustin over at White’s auto mall in Hopkinsville Kentucky. He’s professionalism, attention to detail and overall demeanor really shows what exceptio Dustin over at White’s auto mall in Hopkinsville Kentucky. He’s professionalism, attention to detail and overall demeanor really shows what exceptional customer service is supposed to be. I Would definitely be coming back to get future work done on my vehicle at this location. More

Was just in for oil change and alignment. Did not have interaction with others except service rep. Did not have interaction with others except service rep. More

A year ago was my first dealing with whites auto mall. Kelsey was my advisor, she contacted me daily with updates. The past 2 times I have been there has been horrible. Had the vehicle bought in back in Kelsey was my advisor, she contacted me daily with updates. The past 2 times I have been there has been horrible. Had the vehicle bought in back in july due to it not starting. Ac belt noise when slowing down and USB ports shortage. I had to pay $300.00 for diagnostic fees and no resolve. Got the truck back due to techs not finding any issues with anything. The ac belt noise and USB ports still are still not working correctly. Then I had the same issue, vehicle not starting. Left me stranded in dover, tn. Had it towed home. Made an appointment for Aug 15(first available) Had it towed in on said date. I finally got my truck back on August 28th. Had to pay $100.00 deductible. The ac belt noise when slowing down wasn't addressed due to tech not hearing it. The USB ports are intermittently working. I asked the advisor, Madeline about me not having to pay for the deductible since I paid so much last month. She stated she would check with Chris. Madeline's communication was extremely poor. I would text, call and leave messages. Would receive zero call backs. Went I went to pick up the vehicle on Monday. I stated to the advisor that I had spoken to Madeline about my concern with paying the $100.00 deductible. I told him I had inquired about not having to pay it, but received zero feedback. I More

I always appreciate my time at White's Auto Mall, Madeline and the rest of the staff always make me feel at home, the teams taking care of my vehicle do a good job, they tell me honestly what is goin Madeline and the rest of the staff always make me feel at home, the teams taking care of my vehicle do a good job, they tell me honestly what is going on with my car, and allow me to make decisions that are best for me. Madeline went out of her way to make sure I was taken care of and had all of the information I needed to make a decision. More

Great service, excellent customer support and speedy completion of the work. Highly recommend White’s for services your truck completion of the work. Highly recommend White’s for services your truck More

Drop off was quick. Had an issue when picked up car, but it was handled appropriately. Had an issue when picked up car, but it was handled appropriately. More

Another great service experience at White's Auto Mall. The employees are professional and very courteous. The facility is always clean and comfortable. The employees are professional and very courteous. The facility is always clean and comfortable. More

You have the wrong email i have tried to call and email. Stop bothering me i am not Donald Stop bothering me i am not Donald More

Great service. Service department was so friendly and professional. The dealership was very clean and neat Service department was so friendly and professional. The dealership was very clean and neat More

Very accommodating. Service was completed in less time than estimated. Appreciate Madeline taking care of our service. Service was completed in less time than estimated. Appreciate Madeline taking care of our service. More