White's Auto Mall Honda - Service Center

Once again, or perhaps more accurately stated, as has been my experience from the beginning, the service and customer care of White's Auto has been just superb! This is only place any service and repair been my experience from the beginning, the service and customer care of White's Auto has been just superb! This is only place any service and repair the vehicle has had since purchasing in July 2018. Mr. Phillips personally greeted me the morning of my appointment and spent an extremely large amount of time speaking with me. When the problem was analyzed and identified, Mr. Stewart outlined the prospective timeline to complete the repair. What was also above and beyond is that Mr. Stewart called me early the next day to inform me that the part did come in, and I could bring the vehicle in anytime. Lastly, the vehicle is covered by a Lifetime Warranty, and Mike worked that piece totally saving our family a good bit of money, and giving us a great sense of peace. This vehicle is primarily driven my daughter who has been driving for only one year. So the safety and reliability of the vehicle and those who stand behind it gives my daughter a sense of security too. So with all that has been done, the question is, “Who does that these days?” My answer is that very few businesses and individuals. If you’re looking to purchase a Honda, better service and customer satisfaction will be found no where else. I won't take this vehicle anywhere else...period. So, my highest commendation to the individuals I've mentioned, and the organization in its totality. Sincerely, Mr. John A. Routzahn, Jr. More

Mike Stewart was great to work with on my service. I love my Honda and will only take it to my dealership! I love my Honda and will only take it to my dealership! More

I was told one and when the vehicle was complete the price had increased due to an error by the customer service person. The multi-point inspection was not complete. The customer service person price had increased due to an error by the customer service person. The multi-point inspection was not complete. The customer service person Mike was not very friendly. More

I called with an issue with my 2022 Honda Accord. I took it right in and it was quickly fixed. Very good service. I took it right in and it was quickly fixed. Very good service. More

The waiting area is always clean, there are plenty of vending options if you need a drink or snack, and they offer text updates so you can go stretch your legs and still get notified in a timely manner w vending options if you need a drink or snack, and they offer text updates so you can go stretch your legs and still get notified in a timely manner when your vehicle is done. They offer a free car wash with service as well. The service advisor is always very friendly. This is, by far, my favorite dealership to get my vehicles serviced at. More

Great service! My fuel injection was going out and they had the parts in stock and covered it under warranty. My fuel injection was going out and they had the parts in stock and covered it under warranty. More

Good service They have done few hours and pick up drop ff is plus. Great ff is plus. Great More

I am happy to say from the moment I entered the dealership, my experience was positive. I was kept informed of any hiccups that may have occurred. Anytime I have brought my vehicle in for ser dealership, my experience was positive. I was kept informed of any hiccups that may have occurred. Anytime I have brought my vehicle in for service I have been pleased More

Good service. All went well. I should not have to use 15 words if I can express my thoughts with less words. Do not irritate your customers. I at least took All went well. I should not have to use 15 words if I can express my thoughts with less words. Do not irritate your customers. I at least took the time to fil out your survey which I really do not like to do. More

Customer friendly, excellent communication during vehicle service appointment. Drop off and pick up of vehicle was easy. service appointment. Drop off and pick up of vehicle was easy. More