White's Auto Mall Honda - Service Center

Mitch does an outstanding of coordinating the service on our 2016 CRV. We live in rural Western KY and recently bought a new 2025 Acura MDX, part of the reason to buy it was knowing we could count Mitch and our 2016 CRV. We live in rural Western KY and recently bought a new 2025 Acura MDX, part of the reason to buy it was knowing we could count Mitch and team to handle routine maintenence. This way we don't have to drive 2.5 hours to Louisville everytime. More

My overall experience there was very good. The staff was helpful and informative. My wait time was not bad at all. I’m always thankful for the car wash. The staff was helpful and informative. My wait time was not bad at all. I’m always thankful for the car wash. More

Great Service from the shop mgr and Mrs Kim. They are the true definition of GREAT Customer Service. Very nice and also ensuring that your needs are met. They both get a 10 from me They are the true definition of GREAT Customer Service. Very nice and also ensuring that your needs are met. They both get a 10 from me More

Great people to Deal With. I Take all Of my cars there for service and repair work! I Take all Of my cars there for service and repair work! More

The thing I like most is the great communication by Mitchell Moore, the service advisor. Mitchell Moore, the service advisor. More

Outstanding service, clean facility, friendly advisors, knowledgeable advisors, fast and affordable service, detailed checklist regarding my vehicle. knowledgeable advisors, fast and affordable service, detailed checklist regarding my vehicle. More

Service technicians were very knowledgeable and seemed eager to keep my vehicle with 260,000 miles going strong. Thank you. eager to keep my vehicle with 260,000 miles going strong. Thank you. More

Satisfied with the work done, completed in a timely efficient manner, kept me up to date on the status of my vehicle. efficient manner, kept me up to date on the status of my vehicle. More

I appreciate the time Mitch Moore took to explain each item the service tech said that needed to be addressed with my vehicle. Mitch was very thorough in his explanation. He gave me his business card and item the service tech said that needed to be addressed with my vehicle. Mitch was very thorough in his explanation. He gave me his business card and told me to call him after I reviewed my records and decided what I wanted done with my vehicle. I did call him back, and he was able to help me schedule what truly needed to be done according to Honda standards and what could wait. He was not pushy nor did he rush me. More

Service was good. The only reason for a 4 rating was scheduling the appointment. Called and was given date and time. Drove 45 minutes and the appointment was wrong an The only reason for a 4 rating was scheduling the appointment. Called and was given date and time. Drove 45 minutes and the appointment was wrong and had to reschedule More