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White's Auto Mall Honda - Service Center

Hopkinsville , KY

4.7
272 Reviews

272 Reviews of White's Auto Mall Honda - Service Center

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March 02, 2025

I came in for a headlight replacement and although they replaced the entire headlight housing, they broke the wiring harness. So instead of just one trip I now have to make another trip back. More

by MORRISLAURASEPT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Swindle
March 01, 2025

I went in for an oil change. After an hour and a half I asked if this was normal. Then I was told they were doing recall work. I was not told nor did I give permission for this. More

by hoptowntop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service man
February 28, 2025

Staff was friendly and explained everything to us. Took a final look prior to leaving. More

by mmgaston57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
February 28, 2025

They called me to see if I wanted to come in for my recall items. They made my appointment within a few days from that call. When we got there, we were waited on quickly and everyone was very professio More

by JANETTE.ATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada was our sales person.
February 26, 2025

Mitch is a great service person and he is a very knowledgeable individual. All employees I’ve met and delt with at White’s auto mall are very polite and considerate. I will recommend you to my frien More

by Willard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody is an amazing person and does a great job trying to satisfy everyone.
February 26, 2025

Was told I needed a recommended schedule Maintence to drain my brake fluid on 2024 Honda Accord Hybrid with 10,000 miles on it. I scheduled it and then checked my owners manual. No where did it list this More

by johnaproctor40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

It was pleasant experience, we did not feel pressured , Salesman, Cody Gates was professional and knowledgeable. I will be a returning customer and I'll recommend whites honda to my friends. More

by jimbo5505a
Recommend Dealer
Yes
Employees Worked With
Cody Gates
February 20, 2025

The service center is the best! Very knowledgeable and super efficient - always putting the customer first! More

by PBELILES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Moore
February 19, 2025

I was able to get an appointment when I called and on the same day. I’m getting to know the employees on first name basis, that’s important to me. I believe in service and have done as Honda and White’s reco More

by joe_b2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Francis
February 19, 2025

Making an appointment for an oil change was simple. When I arrived there was no waiting and the staff was courteous. When my car was finished the service writer was very thorough going through all the More

by paulamdickerson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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