White's Auto Mall Honda - Service Center

First time I’ve ever had bad service. I bought my 2017 new at this dealership and I don’t let anyone else work on it. I came in for oil change, tire rotation and wiper refills. I arrived I bought my 2017 new at this dealership and I don’t let anyone else work on it. I came in for oil change, tire rotation and wiper refills. I arrived 5 minutes early for my pre-scheduled appointment. It was nearly 30 minutes later when I finally received the text that my car was in for service. A lady came in 30 minutes after I did and the girl from service went over her car with her while I still sat waiting. As she left the room, I asked for an update on my car and she said she’d check. 1 hour and 45 minutes after my appointment time, I went back to the service desk and explained I had a medical appointment and I really needed to get going. She wasn’t friendly, she said it was almost ready and I told her they didn’t need to wash it just to save time. My car was ready 5-10 minutes later. I pulled out of the garage and they didn’t do the multipoint inspection like they usually do and they didn’t reset the oil life percentage. I halfway wonder if they even did the oil change or tire rotation. I can tell I have wiper refills. I went back in, she said they are short 2 techs and asked if i could come back after my medical appointment. I said I would, but I was exhausted and I didn’t go back. My husband said he can reset the oil life. Very disappointing visit to the dealership. I bought my car here because I can have it serviced here! More

The service at White's is very good. Corrie is always friendly and helpful. She explains everything and the tecnician found the problem quickly and fixed it. Corrie is always friendly and helpful. She explains everything and the tecnician found the problem quickly and fixed it. More

I have experienced nothing but, great service at this location. Keep striving to go above and beyond. I appreciate all they do. location. Keep striving to go above and beyond. I appreciate all they do. More

Great service and customer service. Wouldn't buy or service at any other dealer. Highly recommended. Wouldn't buy or service at any other dealer. Highly recommended. More

Great service! Reasonable priced! Love the free shuttle service. Clean waiting room, complimentary coffee and water Reasonable priced! Love the free shuttle service. Clean waiting room, complimentary coffee and water More

All good use them all the time. Great service and prices. Keep me running all the time! Great service and prices. Keep me running all the time! More

Why can’t I receive service specials . Not very impressed with this dealership! Management! If wasn’t for the service manager hand his staff I would be going elsewhere! Not very impressed with this dealership! Management! If wasn’t for the service manager hand his staff I would be going elsewhere! More

I feel costs are high compared to other options in the area. I like to service through the dealership because they keep my vehicle caught up on recalls (there have been several), but the cost is getting area. I like to service through the dealership because they keep my vehicle caught up on recalls (there have been several), but the cost is getting prohibitive. I had no idea about the cost of the service until they asked me about completing a service that wasn't quite due yet. Would have been helpful to know the rest of the costs beforehand. More

The entire service department and parts department are friendly, professional and efficient! I never feel like a second rate customer. I was always kept up to date about my vehicle and it was fixed right friendly, professional and efficient! I never feel like a second rate customer. I was always kept up to date about my vehicle and it was fixed right the first time! More

Ricky and his Crew always are courteous and professional. Other than part delay for 20-year-old vehicle all went well. Other than part delay for 20-year-old vehicle all went well. More