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White's Auto Mall Nissan - Service Center

Hopkinsville, KY

4.7
354 Reviews

354 Reviews of White's Auto Mall Nissan - Service Center

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May 07, 2025

Everything went very well with my oil change and tire rotation. I was treated with great respect in spite of my many questions. I am new to KY and will continue to take my 2011 Versa to White's Auto Ma More

by MCMETZGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark White, Kim
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May 15, 2025 -

White's Auto Mall Nissan responded

Mcmetzger, we are so pleased you enjoyed your visit to White's Automall Nissan! Thank you, and have a fantastic day! Sincerely, Jen Marszalek Owner Loyalty Manager

May 06, 2025

My tire light came on again, and it turned out there was a screw in the tire. Kim got my car in immediately, and the problem was taken care of. More

by watzekpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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May 15, 2025 -

White's Auto Mall Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Sincerely, Jen Marszalek Owner Loyalty Manager

May 02, 2025

Mrs Kim and the Shop Mgr. Are very nice, they went above and beyond to ensure that my needs were met, as well as showing concern. They are the perfect definition of GREAT Cust More

by Chanda Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Kim and the Mgr
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May 09, 2025 -

White's Auto Mall Nissan responded

Chanda, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day! Sincerely, Jen Marszalek Owner Loyalty Manager

April 30, 2025

Even though I had no appointment they took care of my problem quickly and completely. More

by BSLATHAM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Laster
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May 09, 2025 -

White's Auto Mall Nissan responded

Thank you so much for your high rating! Have a fantastic day! Sincerely, Jen Marsalek Owner Loyalty Manager

April 23, 2025

Great and very prompt but a little pricey To me$100 for an oil change and a rotation More

by CHARLESKNIGHT632017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

White's Auto Mall Nissan responded

Hello Charlesknight632017, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day! Sincerely, Jen Marszalek Owner Loyalty Manager

April 11, 2025

The service department at White's Auto is always very efficient, helpful & provides superior customer service! Don't ever mind dealing with them as they go above and beyond every single time! Making an a More

by LAURANEIGHBORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Apr 16, 2025 -

White's Auto Mall Nissan responded

Lauraneighbors, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day! Sincerely, Jen Marszalek Owner Loyalty Manager

April 08, 2025

Great staff, service & dealership. Very good customer service and very easy to make an appointment online More

by PATRICIA.GIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

White's Auto Mall Nissan responded

Patricia, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! Sincerely, Jen Marszalek Owner Loyalty Manager

April 08, 2025

It didn’t take long sitting there waiting for my car. They were very friendly and helpful. More

by DEBRA.BETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Report | Print
Apr 11, 2025 -

White's Auto Mall Nissan responded

Debra, we are so pleased you enjoyed your visit to White's Automall Nissan! Thank you, and have a fantastic day! Sincerely, Jen Marszalek Owner Loyalty Manager

April 07, 2025

Everyone was very friendly and helpful. I came in for an oil change on my car and it was done in a timely manner. I have always had a good experience at the dealership. More

by JA_FAULKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not interact with the sales department
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Apr 11, 2025 -

White's Auto Mall Nissan responded

Ja_faulkner, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jen Marszalek Owner Loyalty Manager

April 03, 2025

Billy done a great job again fast in and fast out the car rides great. thanks you very much More

by DRKURSAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

White's Auto Mall Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Sincerely, Jen Marszalek Owner Loyalty Manager

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