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White's Auto Mall Nissan - Service Center
Hopkinsville, KY
349 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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349 Reviews of White's Auto Mall Nissan - Service Center
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June 11, 2024
I made an appt. to have my oil changed. The morning I brought it in, I had explained that I had to jump my car 2 times before I brought it in for servicing. I woul to have my oil changed. The morning I brought it in, I had explained that I had to jump my car 2 times before I brought it in for servicing. I wouldn't even turn the car off when I pulled into the bay area. The service asst. called to tell me that my battery was fine, it needed cleaning where the corrosion was, yet I needed spark plugs and brake & coolant fluids. I checked the pricing that was quoted in January for the same services and they were much higher. I agreed to pick up my car with none of those items being performed. When I went to start my car after paying for my oil change & cleaning of the battery, my car wouldn't start. They pulled it back in and were so confused that the computer didn't give any indicators that the battery needed replacing. I decided to take my car elsewhere. The service asst. Marcus was very professional and helpful. I explained that this was not his fault. He said he would call and work something out with me after he spoke with his manager. He did in fact call within the next few hours and I declined the offer to bring it back in to work something out. I have been pleased through the years having you service my Murano, in fact this is my second Murano. I've recently purchased an Acura RDX and will be turning over my Murano to my grand-daughter. I have since found a mechanic that will be servicing the Murano. I appreciate you all through the years. More
by SBSTURNER
Verified CustomerEmployees Worked With
Marcus was very helpful
June 10, 2024
Buying two vehicles from the same place, by two different owners is unbelievable. And it continues, even with my last service appointment. I'm definitely done with this place owners is unbelievable. And it continues, even with my last service appointment. I'm definitely done with this place More
by HILDEBRAND1980
Employees Worked With
I will not.
June 10, 2024
Kim Laster always ensures my Pathfinder receives the necessary services needed when I come in. She is knowledgeable and a true professional….i really appreciate the time and care she takes with her cu necessary services needed when I come in. She is knowledgeable and a true professional….i really appreciate the time and care she takes with her customers. She truly cares about the customer and White’s Nissan! More
by UK1MOM
Employees Worked With
Kim Laster
June 09, 2024
Very professional,very helpful,very knowledgeable,great service,good people,clean place, attention to detail service,good people,clean place, attention to detail More
by BROWNDEDWARD
Employees Worked With
June 06, 2024
They did a great job. My wife was a little confused about about air and cabin filters. They showed them which she thought was great. A great bunch of folks. My wife was a little confused about about air and cabin filters. They showed them which she thought was great. A great bunch of folks. More
by LSMITH111
Employees Worked With
We do not remember Service Rep name
June 04, 2024
Service was transparent, but very much overpriced. Asking over $800 for a typically $250 repair. Asking over $800 for a typically $250 repair. More
by SCOLLEY32
Employees Worked With
May 30, 2024
OK. Twelve solicitations for a survey response is sufficient. Especially since I've already completed one. Twelve solicitations for a survey response is sufficient. Especially since I've already completed one. More
by CVILLEKIDD
Employees Worked With
