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White's Auto Mall Nissan - Service Center

Hopkinsville, KY

4.7
349 Reviews

349 Reviews of White's Auto Mall Nissan - Service Center

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June 11, 2024

I made an appt. to have my oil changed. The morning I brought it in, I had explained that I had to jump my car 2 times before I brought it in for servicing. I woul More

by SBSTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus was very helpful
Jun 13, 2024 -

White's Auto Mall Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. We hope you have a fantastic day!! Sincerely, Jen Marszalek Owner Loyalty Manager

June 10, 2024

Buying two vehicles from the same place, by two different owners is unbelievable. And it continues, even with my last service appointment. I'm definitely done with this place More

by HILDEBRAND1980
Recommend Dealer
No
Employees Worked With
I will not.
Jun 13, 2024 -

White's Auto Mall Nissan responded

We regret that you weren't satisfied with your experience and we hope you will give us another chance. I'm glad we talked and I hope I was able to make things better. Thank you and have a great day. Sincerely, Jen Marszalek Owner Loyalty Manager

June 10, 2024

Kim Laster always ensures my Pathfinder receives the necessary services needed when I come in. She is knowledgeable and a true professional….i really appreciate the time and care she takes with her cu More

by UK1MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Laster
June 09, 2024

Very professional,very helpful,very knowledgeable,great service,good people,clean place, attention to detail More

by BROWNDEDWARD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

They did a great job. My wife was a little confused about about air and cabin filters. They showed them which she thought was great. A great bunch of folks. More

by LSMITH111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We do not remember Service Rep name
June 04, 2024

Service was transparent, but very much overpriced. Asking over $800 for a typically $250 repair. More

by SCOLLEY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

White's Auto Mall Nissan responded

We appreciate you and your review! Have a great day! Sincerely, Jen Marszalek Owner Loyalty Manager

June 03, 2024

Got there early and they went ahead and started the brakes. Everyone is nice and courtious. More

by PRTBABY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in service, she always deserves 5 stars
Jun 05, 2024 -

White's Auto Mall Nissan responded

Thank you for the 5 star review! We hope you have a fantastic day! Sincerely, Jen Marszalek Owner Loyalty Manager

May 30, 2024

It was a very enjoyable experience doing business with the salesperson, Susan. I could not have been more pleased. More

by BOBBIEALDRIDGE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Johnson
Jun 05, 2024 -

White's Auto Mall Nissan responded

That's GREAT to hear!! We appreciate you. Sincerely, Jen Marszalek Owner Loyalty Manager

May 30, 2024

OK. Twelve solicitations for a survey response is sufficient. Especially since I've already completed one. More

by CVILLEKIDD
Recommend Dealer
Yes
Employees Worked With
Cody Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

White's Auto Mall Nissan responded

Thank you! We appreciate you. Sincerely, Jen Marszalek Owner Loyalty Manager

May 29, 2024

People at the dealership are always friendly and get me in in a timely manner. More

by NORMPENN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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