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White's Honda of Lima

Lima, OH

Overview
Employees
Reviews
Vehicles
4.8
1,860 Reviews
We have been in business for over 60 years, and we have always sought to give our customers the very best car buying experience. In that time we have remained a family-owned dealership that focuses on providing our customers with what they need. We take customer service very seriously, and we always strive to create a comfortable, family-friendly environment. This community means the world to us and we aren’t going anywhere. We are always look for ways to make a difference, not only for our customers, but also for the community through fundraisers and acts of service. Our team will always treat you right, and we will find you the perfect vehicle whether it is a new Honda, or something else entirely. When you come to White's Honda of Lima you will have a Better Experience, you will get a Better Price, and we will always Make it Easier. Come down and see us in Lima, where we serve all of Northwestern Ohio. Here we go the extra mile to ensure that every customer has a great experience with us.
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3500 Elida Road

Lima, OH

45807

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Showing 1,860 reviews

August 06, 2023

Prompt service. Writer (I think) spoke too quickly for me to follow. He was a new guy More

by PARLETTEFAMILY
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Stuart ?
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August 06, 2023

Very courteous employees! Happy with the care i receive! Had oil change and recalls fixed! More

by rbirkemeier
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I don’t know
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August 05, 2023

Excellent service provided, satisfied with overall service. Very friendly, quick and professional team. Happy camper. More

by NUSGART.1.ADAM
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Recommend Dealer
Yes
Employees Worked With
John
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August 05, 2023

Pleasant and courteous treatment. Attentive employees in service department made it a pleasure to be doing business with White Honda. More

by JENNIFERGPAINTER
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tyler and van driver
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August 05, 2023

Purchased a new Honda Pilot one year ago. We took it in this week for 20,000 mile service. We also had it scheduled the next day at Ziebart. The dealership delivered our car to Ziebart picked More

by DRYROCK3
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Bryan Risner,
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August 05, 2023

Had excellent service, they were very fast, and they were very friendly. So I will be back for my next service thank you! More

by rennerkenneth
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
I don't know their names it was the service department
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August 04, 2023

This team has always been helpful, friendly, dependable, polite, and professional. Exceptional service at a fair price. More

by BRENDASTINSON
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp, Ethan Inzinna
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August 03, 2023

Friendly staff! ! Didn’t have a long wait for service on my car. Great service! More

by anniejones
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matthew Deter
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August 03, 2023

My car was still broke and I had to make another trip to lima. I noticed the noise when I left the parking lot. If the car was test drove like they told me then I shouldn't of had to deal with this mess. I More

by JODIZIMMERMAN75
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Tyler is who I talked to but not sure who worked on it.
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Aug 11, 2023 -

White's Honda of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

August 03, 2023

Steve in service never called me the month or more it took to get my car fixed. I’d wait weeks, call him myself and the warranty company had approved or the part had come in. He wasn’t checking to see if More

by crsward65
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve in service
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Aug 11, 2023 -

White's Honda of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

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