White's Honda of Lima

We broke down out of town. The issue was, the vehicle needed a new ignition switch put into it. We called the Honda dealership in our town, and they said they would put a new The issue was, the vehicle needed a new ignition switch put into it. We called the Honda dealership in our town, and they said they would put a new ignition switch in the vehicle and, including labor, they would charge us $500 out the door… and give us 2 new keys. Because we were out of town, the cost to tow the vehicle was going to be $700, so we decided to have the vehicle towed to this Honda dealership in Lima because it was close to our breakdown. This dealership charged us $1300 to do the exact same thing that the Honda dealership in Dover, Ohio said they would do for $500. The bottom line is, this Honda dealership took advantage of our desperate situation and way over charged us. It would’ve been cheaper for me to pay the $700 tow and take it to an honorable dealership over this one that completely took advantage of our desperate situation. This dealership said the cost was in the labor, and after I got home, I checked at the dealership in my area and found out that the labor to switch and ignition switch is not at all something that would cost a lot. It’s very frustrating. We’re telling everybody we know, especially the ones that live in that area, to never go to this dealership. More

Great experience dealing with Josh (Salesman). Settled on deal via phone conversation. Reserved vehicle to be delivered. Vehicle was delivered when indicated. Scheduled appointment to pick up vehi Settled on deal via phone conversation. Reserved vehicle to be delivered. Vehicle was delivered when indicated. Scheduled appointment to pick up vehicle and purchase. Arrived vehicle ready, our trade had been evaluated site unseen, no adjustments to trade. Matt finance man straightforward easy to work with. Ryan tech guy walked us through vehicle tech. Great experience. Will purchase from White again. More

Great customer service. Quality workmanship. Been a long term customer. Only place I trust to take my car. Quality workmanship. Been a long term customer. Only place I trust to take my car. More

White’s Honda always has the best fast, friendly service and always treats me with the upmost respect. and always treats me with the upmost respect. More

Great service. I always bring my honda here. Emoyees are knowledgeable about the service needed. I always bring my honda here. Emoyees are knowledgeable about the service needed. More

They put black stuff on tires--didn't dry! --went on wheels and car--not happy about it!! Salesman George was good to work with --went on wheels and car--not happy about it!! Salesman George was good to work with More

Quick and painless buying process. I didn’t use the service department but imagine I’d have the same experience. I didn’t use the service department but imagine I’d have the same experience. More

Fast, friendly, knowledgeable service. All questions are answered and easy to understand explanations. Comfortable waiting areas. All questions are answered and easy to understand explanations. Comfortable waiting areas. More

This dealership is very courteous, friendly, helpful, and caring. They do very good work, and I would highly recommend them caring. They do very good work, and I would highly recommend them More

Easy, painless, no pressure process buying from White's Honda. Was in and out buying a used vehicle in about an hour. Happy loyal Honda Driver!!! Honda. Was in and out buying a used vehicle in about an hour. Happy loyal Honda Driver!!! More