White's Honda of Lima - Service Center

Great service. Just need to get parts in for recall notices to be completed. Possibility of fire is concerning. Would like to get that fixed as fast as possible. Just need to get parts in for recall notices to be completed. Possibility of fire is concerning. Would like to get that fixed as fast as possible. More

We purchased this car last week. We brought it back because we noticed the wheel was wobbling. We were told we would get an hour of diagnostic free. They took it back to look at it a We brought it back because we noticed the wheel was wobbling. We were told we would get an hour of diagnostic free. They took it back to look at it and said it was just a loose sensor we were hearing flapping. As we got back in the car it still shook and wobbled. They looked again and said it was just a dust shield. The car was still having issues so my girlfriend looked at it herself this evening and found that the drivers side tire had THREE LOOSE LUG NUTS. It was clearly never torqued. There is absolutely no excuse for this. We could have been seriously injured. We have kids. I am extremely upset and want to speak to someone. More

Everyone was very nice, welcoming and accommodating. The service was done very quickly and accurately. The service was done very quickly and accurately. More

Excellent service and great customer service from all the team members in the dealership and management team members in the dealership and management More

My service was handled quickly and efficiently. The waiting room was comfortable. Extra service was suggested but I was not under pressure to agree. The waiting room was comfortable. Extra service was suggested but I was not under pressure to agree. More

The attendant Travis was Johnny on the spot when I got there he got right to work with the questions and what I want done with the car when the services were done he explained what had been done in layman there he got right to work with the questions and what I want done with the car when the services were done he explained what had been done in layman’s terms. Good job. More

Could not find the problem with my 2023. Ridgeline, how to take It 2, another mechanic to get it fixed. They had the problem fixed within 1 hour. Whites Honda had my Ridgeline for over 4 day Ridgeline, how to take It 2, another mechanic to get it fixed. They had the problem fixed within 1 hour. Whites Honda had my Ridgeline for over 4 days and could not fix it. I also add a noise coming from right front Brakes, when I first got the truck and the noise is still there 1 year later. More

Very helpful polite and friendly. Easy to get in and out. Nice to have a ride to the gym. Easy to get in and out. Nice to have a ride to the gym. More

Thank you so much for getting my car in to get the brakes fixed. I did not have an appointment and you were very concerned that I not drive till it was fixed. fixed. I did not have an appointment and you were very concerned that I not drive till it was fixed. More

Everything was done as expected in the time frame I was given. Also, the staff was very friendly. given. Also, the staff was very friendly. More