White's Honda of Lima - Service Center

They are courteous and usually has your vehicle ready at the expected time. I like using dealer parts. They know about recalls and get them updated. the expected time. I like using dealer parts. They know about recalls and get them updated. More

I took it here to get my alarm re-calibrated to get my sensors worked on so it would audibly "beep", ensuring that the car was locked for safety purposes. In addition I asked to realign my headlights sinc sensors worked on so it would audibly "beep", ensuring that the car was locked for safety purposes. In addition I asked to realign my headlights since it looked like one was higher than the other causing a safety concern. In addition to all that, I was told I had to pay $68 to borrow a car to go to work. That didn't sit well since the Findlay Honda dealer doesn't charge but Lima does. When I got my car back I was told it was fixed and I returned to work. When I got back to work I noticed that there was no "beeping" when I locked the car, the headlights were the same as when I brought it in and it just appeared that nothing was done since there were no corrections to what I wanted to get worked on, even though it was explained it was fixed. Bottom line was I've been screwed by this Honda dealer before and shame on me for going back for service again, but this experience was just poor from my standpoint. Again. Seems like nothing was done but they'll charge me $98 for the work and $68 for the rental car. The price I paid for service didn't seem worth it since it just looks like nothing was done. Definitely going to go elsewhere the next time. The explanation on what was done was fine its was the actual work that I question. More

The ease of scheduling my appointment. When I arrived I was taken care of right away and when my car was done I received a text message which I liked. When I arrived I was taken care of right away and when my car was done I received a text message which I liked. More

I would like to give my kudos to the service department. They have always went above and beyond for my family and I. They have always went above and beyond for my family and I. More

I had a great experience with the service I department fast and reliable thank you so much fast and reliable thank you so much More

Went in without appointment and they worked me in and tested my battery and found it was bad and installed a new one. Very happy. tested my battery and found it was bad and installed a new one. Very happy. More

Completed oil change and tire rotation in a timely manner. Appreciated everything they did!! Thanks! manner. Appreciated everything they did!! Thanks! More

Brent was my service rep and was very nice to work with. Scheduling was easy and work was completed in a timely fashion. Scheduling was easy and work was completed in a timely fashion. More

Customer service is top notch. Mechanics do a great job. Just an awesome staff all around. Mechanics do a great job. Just an awesome staff all around. More