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White's Honda of Lima - Service Center

Lima, OH

4.6
1,086 Reviews

1,086 Reviews of White's Honda of Lima - Service Center

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August 13, 2023

The ease of scheduling my appointment. When I arrived I was taken care of right away and when my car was done I received a text message which I liked. More

by RLSHOBE
Recommend Dealer
Yes
Employees Worked With
Did not catch any of their names
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August 13, 2023

I would like to give my kudos to the service department. They have always went above and beyond for my family and I. More

by ALYSSALOUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nungester
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August 12, 2023

I had a great experience with the service I department fast and reliable thank you so much More

by RLKLENKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of there nanes
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August 12, 2023

Went in without appointment and they worked me in and tested my battery and found it was bad and installed a new one. Very happy. More

by BARRY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake
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August 11, 2023

Completed oil change and tire rotation in a timely manner. Appreciated everything they did!! Thanks! More

by bemoeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not know who did the work.
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August 11, 2023

wait for car service was long wait over 2 1 /2hours the floor in service bay was wet water on floor in places with a recent hip surgery didn't feel very safe .other customers in lobby was still there and More

by kstar39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no name tags no intduce them selfs older gentleman was very nice with paper work a 128 dollar labor bill was a little hard to swallow
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Aug 11, 2023 -

White's Honda of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

August 11, 2023

Brent was my service rep and was very nice to work with. Scheduling was easy and work was completed in a timely fashion. More

by JEFFRLYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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August 10, 2023

I have worked with members of the service department before. They always are interested in my concerns and answer any questions I have. They keep me informed if they discover something that needs to be More

by EWANNEMACHER
Recommend Dealer
Yes
Employees Worked With
Brett, Cory
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August 10, 2023

Everyone at White's Honda takes care of business in a most efficient manner! Thanks!! More

by bollingerba146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and service department
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August 10, 2023

Customer service is top notch. Mechanics do a great job. Just an awesome staff all around. More

by brandowalking
Recommend Dealer
Yes
Employees Worked With
Ben bob I’m not sure
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