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White's Honda of Lima - Service Center

Lima, OH

4.6
1,086 Reviews

1,086 Reviews of White's Honda of Lima - Service Center

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August 09, 2023

Service is excellent and the wait time was fast and thorough. The wait area lounge is also excellent . I don’t mind waiting. All of the employees are helpful and courteous. More

by CHERON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Matt, and Ben.
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August 08, 2023

Service is excellent, wait time isn't very long customer service is awesome. Rep explains information in great detail. More

by jdfootball1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Nungester
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August 08, 2023

Front noise when braking. I returned truck post-brake-job. No irregularities found. I appreciate no charges for inspection. More

by Vinnified
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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August 07, 2023

Great service, willing to brainstorm to fix the problem, able to get my older vehicle road worthy again. Very helpful sales and service techs. More

by Kauebersax
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp
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August 07, 2023

Car battery was weak as stated on form when dropped off. When picking up car was told software recall on engine idle stop was the problem. When service attendant went to get car, car wouldn’t start. Evid More

by HERRSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Aug 11, 2023 -

White's Honda of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

August 07, 2023

Great service, wait time was reasonable. I will be back for continued service on our 2023 Odyssey. More

by RMF
Recommend Dealer
Yes
Employees Worked With
Can't remember...
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August 07, 2023

Always great service. They have a wonderful staff and they take good care of you. Shout out to Steve! More

by SHIZZYONEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nungester
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August 07, 2023

The service was completed in a timely manner and everyone was very pleasant and courteous. More

by jseng1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nungester
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August 06, 2023

Great service. Always accommodating by taking us somewhere while they work. Good at communicating when finished. More

by PAULACAREY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
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August 06, 2023

Very nice people. Worked with my schedule to make sure I could have my car ready More

by cramoslopez273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nungester
Report | Print
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