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White's Honda of Lima - Service Center

Lima, OH

4.6
1,087 Reviews

1,087 Reviews of White's Honda of Lima - Service Center

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August 06, 2023

Great service. Always accommodating by taking us somewhere while they work. Good at communicating when finished. More

by PAULACAREY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
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August 06, 2023

Prompt service. Writer (I think) spoke too quickly for me to follow. He was a new guy More

by PARLETTEFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart ?
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August 06, 2023

Very courteous employees! Happy with the care i receive! Had oil change and recalls fixed! More

by rbirkemeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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August 05, 2023

Excellent service provided, satisfied with overall service. Very friendly, quick and professional team. Happy camper. More

by NUSGART.1.ADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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August 05, 2023

Pleasant and courteous treatment. Attentive employees in service department made it a pleasure to be doing business with White Honda. More

by JENNIFERGPAINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and van driver
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August 05, 2023

Purchased a new Honda Pilot one year ago. We took it in this week for 20,000 mile service. We also had it scheduled the next day at Ziebart. The dealership delivered our car to Ziebart picked More

by DRYROCK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Risner,
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August 05, 2023

Had excellent service, they were very fast, and they were very friendly. So I will be back for my next service thank you! More

by rennerkenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names it was the service department
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August 04, 2023

This team has always been helpful, friendly, dependable, polite, and professional. Exceptional service at a fair price. More

by BRENDASTINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hepp, Ethan Inzinna
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August 03, 2023

Friendly staff! ! Didn’t have a long wait for service on my car. Great service! More

by anniejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Deter
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August 03, 2023

Steve in service never called me the month or more it took to get my car fixed. I’d wait weeks, call him myself and the warranty company had approved or the part had come in. He wasn’t checking to see if More

by crsward65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve in service
Report | Print
Aug 11, 2023 -

White's Honda of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

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