White's Honda of Lima - Service Center

Pleasant, efficient staff. Quick and happy to assist. Quality service with reasonable fees. Will definitely be back. Quick and happy to assist. Quality service with reasonable fees. Will definitely be back. More

Very transparent, friendly and knowledgeable. Their service team had me back on the road the next day. Will definitely use their services again. Their service team had me back on the road the next day. Will definitely use their services again. More

Service was good. Coupons should be available to help with high cost. Especially for reoccurring customers. Coupons should be available to help with high cost. Especially for reoccurring customers. More

Always do their best to communicate and provide the most satisfactory services on my Honda. satisfactory services on my Honda. More

I brought my Honda Odyssey van to the service department for a complete brake replacement. They replaced all 4 and turned the rotors. The van is now braking very smoothly. This service was done in a time for a complete brake replacement. They replaced all 4 and turned the rotors. The van is now braking very smoothly. This service was done in a timely manner and everyone in the service department was very courteous. I am very pleased. More

It was great. They did everything that was asked of them. I would recommend tgem They did everything that was asked of them. I would recommend tgem More

Always amazed at how they are always on time , keeping you updated about possible things needing taken care of. The staff is always very courteous. you updated about possible things needing taken care of. The staff is always very courteous. More

Took my wife's van in for an oil change and they told her they recommend doing a tire alignment and balance (we didn't buy tires). On the receipt they put that my wife REQUESTED to have tires rotated and ali they recommend doing a tire alignment and balance (we didn't buy tires). On the receipt they put that my wife REQUESTED to have tires rotated and aligned. $250+ oil change. More

Everyone there was very helpful and friendly. The work was done quickly and to my satisfaction. The work was done quickly and to my satisfaction. More

The second time we had to bring our vehicle back because their techs don’t know how to properly diagnose a vehicle. Only after I sent the first review and wrote my diagnosis in that survey did we get a call their techs don’t know how to properly diagnose a vehicle. Only after I sent the first review and wrote my diagnosis in that survey did we get a call about what the issue was. We weren’t kept updated the status of our vehicle by Tyler Hepp. He never answered our calls. We were told the repair could possibly take that evening or the next day at the latest. After the first day, we were told the wrong part was ordered. The third day we were told it may be done but he would keep us updated. The only update we got was an hour before they closed saying the vehicle was finished. We brought the vehicle home, kids car seats were unlatched and multiple trim pieces were on the floor that I had to reattach. This service center is a joke and we plan on expressing this to Honda corporate as well as others who ask us for our opinion. Unless it’s warranty work, we won’t be back. More