Whitmore Chevrolet

Absolutely appalled at the utter disrespect this establishment has shown. My husband and I have been researching to buy a new truck for months. We spent numerous hours online looking at options and establishment has shown. My husband and I have been researching to buy a new truck for months. We spent numerous hours online looking at options and inventory. We were excited to see that the Chevrolet Silverado 1500 Trailboss LT was in stock at a local dealership (Whitmore). We were off on MLK day, and planning to purchase a truck after all of our research; and a bonus that we could support a local business. However, when we arrived on the lot (9:15am) there were no other customers, but yet no one came out to greet us — we had to go in and ask for assistance. Once inside, my husband inquired about a test drive. The sales representative (while still sitting at his desk), asked my husband what his credit score was, my husband informed him that he had outstanding credit. Next, the salesman, still sitting asked, “well do you have a co-signer lined up? Because that’s a pretty pricey truck!” Absolutely appalling and completely disrespectful! Never once did this individual introduce himself nor offer any information about the vehicle. He did however assume that my husband must be too poor to afford a “pricey” truck, advertised at $50k (the going rate for trucks nowadays) just by walking in the front door. Outraged, I called and asked to speak with the owner so we would have an opportunity to discuss; but he too has refused to return any calls. Ultimately, we drove to Priority Chevrolet in Chesapeake and purchased that “pricey” truck with no issues! Do not recommend this dealership; please find other alternatives. Updated: Still no response from the dealership about the lack of professionalism and total disrespect. However after viewing photos on the dealers Facebook page, we are able to identify the salesman who refused to assist us, James West. More