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Wickstrom Auto Group
Barrington, IL
2,073 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 2,073 reviews
February 27, 2025
I recently went in for an oil change and was informed that both of my batteries needed to be replaced. I proceeded with replacing the auxiliary battery but was advised to have my main battery tested at N that both of my batteries needed to be replaced. I proceeded with replacing the auxiliary battery but was advised to have my main battery tested at Napa, where it was originally purchased. At Napa, they thoroughly tested the main battery, walked me through their process, and confirmed that there was nothing wrong with it. I was also shown how easy it is for the dealer to fib the numbers, showing how they can raise and lower to any result they please. Wanting to verify the dealership’s diagnosis, I contacted Wickstrom and requested a copy of the battery test results that indicated my main battery needed replacement. After multiple follow-ups, I was eventually told in a text, “Kim, I retrieved the work order from your visit and no longer have the battery test receipt.” Despite it being part of the work order from my visit, conveniently this receipt is missing. This experience has raised serious concerns about their recommendations and transparency. More
by kms
Employees Worked With
Bryan, Mike
February 22, 2025
I had a fantastic experience buying a Lincoln Aviator at Wickstrom in Barrington. My salesperson Manny Avila was professional, polite and thorough. Everyone there was great to work with, highly recommend. Wickstrom in Barrington. My salesperson Manny Avila was professional, polite and thorough. Everyone there was great to work with, highly recommend. More
by HR
Employees Worked With
Manny Avila
February 21, 2025
Woody was great to work with. His demeanor and no-pressure sales were very refreshing and his communication and follow-up were outstanding. Very enjoyable leasing experience. His demeanor and no-pressure sales were very refreshing and his communication and follow-up were outstanding. Very enjoyable leasing experience. More
by D.V.
Employees Worked With
Woody
February 20, 2025
Great experience, as usual: I’ve been working with Woody at Wickstrom to purchase my last few cars, primary reason I always come back, as Woody is the best in the business! Woody at Wickstrom to purchase my last few cars, primary reason I always come back, as Woody is the best in the business! More
by Nick S
Employees Worked With
Woody
February 20, 2025
Our experience was wonderful. Everyone there is welcoming and courteous especially Woody! He was patient and listened to what we needed. We never felt pressured to buy. We are als Everyone there is welcoming and courteous especially Woody! He was patient and listened to what we needed. We never felt pressured to buy. We are also very happy with our purchase of our 2024 Jeep Grand Cherokee! Definitely recommend Woody and Wickstrom! More
by Kyle
Employees Worked With
Woody
February 18, 2025
We have dealt with the Wickstrom Auto group on several occasions and had wonderful experiences. Most recently we worked with Chris Krason at Wickstrom Ford and he was amazing to work with. We knew more occasions and had wonderful experiences. Most recently we worked with Chris Krason at Wickstrom Ford and he was amazing to work with. We knew more or less what we wanted and Chris Krason answered all our questions and was very knowledgable. We didn't feel haggled like you would at some other dealerships. He was extremely professional and easy to deal with. The rest of the Wickstrom Ford team was also amazing and helpful throughout the process. We were in and out of there with a new car and very happy with the quality of service and experience provided by Chris Krason and the team at Wickstrom Ford. More
by edytaw80
Employees Worked With
Chris Krason, Todd Prestage
February 18, 2025
I have a few Jeep dealerships in my vicinity but I prefer to drive 40 minutes out of my way to Wickstom due to the awesome service I receive, not only from Jamie Weinberg in sales but also from Bryan Sprosto to drive 40 minutes out of my way to Wickstom due to the awesome service I receive, not only from Jamie Weinberg in sales but also from Bryan Sproston in the service department, and Chris M. and David D. in finance. I've purchased 3 jeeps and 1 Grand Cherokee from Jamie and although I've had a few issues with my Jeep, they always come through for me when it comes to servicing and fixing any issues. I highly recommend Wickstrom from sales, to finance & warranties and let's not forget service...nice job guys! More
by Javier
Employees Worked With
Jamie Weinberg
