Wickstrom Auto Group

We have had a wonderful experience with Wickstrom. Tim Calleja helped us find the PERFECT car. He was very patient to listen to all my questions and hesitations. I had to look at specs over and over aga Calleja helped us find the PERFECT car. He was very patient to listen to all my questions and hesitations. I had to look at specs over and over again to compare and recompare. Andy McCormick was the manager and was also extremely patient and easy to negotiate with. Steve Garrison took care of the finance area and he explained everything very well so we understood and didn't walk out scratching our heads. I bought the car on a Monday. It had to come from another dealership, service had to install some upgrades, and I was scheduled to pick it up Saturday morning. I drive by the lot to and from work every day. On Wednesday night, I saw it on the lot and it looked done (the only orange Wrangler on the lot with shiny chrome). I called Thursday morning and asked if that was my car and if it was done already. WOW, that was fast!!!! I was excited and did not want to wait for Saturday. It was Tim’s day off and he had a family thing to be at that night but he worked with my schedule so I could pick it up that day. Tim is extremely accessible and taught me the ins/outs of the entire car before I left the lot. As a buyer it is hard to remember everything so naturally I had more questions. Tim continues to be available even after I bought the car to answer my questions either email or phone. He set up an appointment with the service department so that they could teach us how to remove the hardtop and soft top. After I bought my jeep, I was told that two directors at my work also have jeeps (one of them had just bought his wrangler). We have said that the first section in the parking lot is for jeeps only!!!! More

I called in to Wickstrom and got Joe on the phone. It didn't take more than a couple minutes to know that I could trust Joe. I thought for sure I was going to be dealing with some pushy sales person and didn't take more than a couple minutes to know that I could trust Joe. I thought for sure I was going to be dealing with some pushy sales person and I got the exact opposite. We had a couple phone calls discussing the Acura TL that I was interested in. I asked Joe to take it for a spin and let me know what he thought. He called back and mentioned a couple minor flaws and he was completely honest. The flaws weren't a big deal to me so I asked him to get the paperwork together and that I'd be at the dealership a couple hours later. As long as Joe is selling cars, I will only buy from him. More

I have recently just purchased a car from Wickstrom and was very pleased with the entire transaction. I was greeted by the salesman, Eugene Hernandez, who I dealt with the entire time. He was extremely p was very pleased with the entire transaction. I was greeted by the salesman, Eugene Hernandez, who I dealt with the entire time. He was extremely professional and I felt comfortable the whole time and did not feel as if he was rushing me in order to simply make a sale (unlike most dealers/salesmen). He showed me several vehicles and did not pressure me. I was very satisfied with Eugene's service and am definitely looking forward to going back to him for my future purchases. Car dealers need more salesmen like Eugene. More

The team at Wickstorm did a great job during our new car purchase. Having purchased many vehicles in the past I'd rate Jared and his associates at the very top. We've since referred other family members a purchase. Having purchased many vehicles in the past I'd rate Jared and his associates at the very top. We've since referred other family members and friends to Jared and every one of them have been well taken care of and had a good buying experience. More

I bought a used 2007 Honda civic te car was priced great!! Eugene was very nice and friendly and just fun to talk about with cars and everyone there just made the buying experience good and relaxing!! great!! Eugene was very nice and friendly and just fun to talk about with cars and everyone there just made the buying experience good and relaxing!!! More

Great experience with Wickstrom. Jared was not pushy and wanted to make sure I got everything I wanted. I enjoyed working with Jared so much that we went back 5 months later to buy my husband's car. I hav wanted to make sure I got everything I wanted. I enjoyed working with Jared so much that we went back 5 months later to buy my husband's car. I have recommend Jared & Wickstrom to numberous friends who complain about the car buying process. More

Wickstrom was recommended to us by some family friends and man did they not disappoint! I was looking for a 2013 Altitude Edition Jeep Grand Cherokee and they were able to locate the car with the color a and man did they not disappoint! I was looking for a 2013 Altitude Edition Jeep Grand Cherokee and they were able to locate the car with the color and features I wanted with no time at all. Jared Nelson was beyond patient with me on the thousand questions I asked as well as ensuring I would get the best price! I could not be happier with the purchase I made and I recommend Jared Nelson and Wickstrom to anyone looking to buy a new vehicle. - Sasha Lutz More

I have never had a more pleasurable experience buying a car from any other dealership. Woody is by far the best Sales Expert to work with. He made the whole process extremely easy, and was willing to go car from any other dealership. Woody is by far the best Sales Expert to work with. He made the whole process extremely easy, and was willing to go above & beyond regular standards to make the deal happen. I couldn't be more pleased with the level of customer service I received from Woody, and all the hard work he did for me to buy my new car. More

My experience with Renee at Wickstrom Chrysler was fantastic. I started my search 8 months before I purchased my new Grand Cherokee and Renee was there to answer questions all the way through the pur fantastic. I started my search 8 months before I purchased my new Grand Cherokee and Renee was there to answer questions all the way through the purchase. The actual purchase process was the easiest I have ever experienced. Everybody I worked with during the process was friendly and fast since I didn't have much time. I look forward to working with them again in the future. More

After having a horrible experience at another Jeep dealer, my wife and I drove to Wickstrom in Barrington. From the time I walked in, to the days following having my new Jeep Wrangler, the entire Wic dealer, my wife and I drove to Wickstrom in Barrington. From the time I walked in, to the days following having my new Jeep Wrangler, the entire Wickstrom staff was great to deal with. Starting with Renee Burley in sales, followed by Adam (sales manager), then finally steve in finance. All were very attentive, knowledgeable, and friendly to deal with. Having purchased my cars from family at another dealership, I was hoping to have an experience that could come close to those expectations. I have to say, Wickstom exceeded my expectation. More