Wickstrom Auto Group

We dealt with multiple dealers over the internet. This dealership came in 2nd and was about to go with the other dealership until I decided to google reviews. So glad I did as our first choice had horrifi dealership came in 2nd and was about to go with the other dealership until I decided to google reviews. So glad I did as our first choice had horrific reviews and this one, only good/great reviews. Got the Out the Door quote and when we went there, did our test drive and decided to buy. Everything went like clockwork and will HIGHLY RECOMMEND this place should you be in the market. More

Eric Jensen was my salesman. He did a great job. He answered all of my questions. He stayed late one day and came in early another day just to accomodate my schedule. He would immediately respond to answered all of my questions. He stayed late one day and came in early another day just to accomodate my schedule. He would immediately respond to calls if he was unable to answer. The dealership was the nicest one I have ever seen. Extremely clean with a huge selection of vehicles. I would definitely recommend Eric and Wickstrom to anyone considering buying a car. Thank you. More

What stared off as a mess of a day turned into me loving this dealership. I purchased a used 2008 Navigator brought it home and the next morning it didn't start. I called them up ready for a fight and they this dealership. I purchased a used 2008 Navigator brought it home and the next morning it didn't start. I called them up ready for a fight and they were so nice I couldn't couldn't be mad. They fixed it on there dime the same day, paid for towing and drove it back to my house after hours. They were so kind and accommodating I would send all my friends and family to them. Thank you for everything Wickstrom. More

I could not be more pleased with my experience at Wickstrom Ford. The staff was very friendly and my sales rep was extremely helpful. I would strongly recommend your dealership to any one I know lo Wickstrom Ford. The staff was very friendly and my sales rep was extremely helpful. I would strongly recommend your dealership to any one I know looking to buy a new car. More

Renee provided amazing customer service and was an absolute pleasure to work with. She is no-nonsense, and breaks the "car salesman" mold we are all used to dealing with when buying a new car. She wen absolute pleasure to work with. She is no-nonsense, and breaks the "car salesman" mold we are all used to dealing with when buying a new car. She went out of her way to make the experience pleasant, and painless. She understands the product extraordinarily well. I went to a competitor first, and the salesman new far less about the car than I did. I walked out and never went back. When I spoke with Renee, it was clear that she was at an entirely different level of knowledge and expertise. I may not have purchased this vehicle if it weren't for her. It was a discretionary purchase, and Renee's helpful can-do attitude was most useful in developing my knowledge and interest in the vehicle. If you are in the market for a new Jeep, I am convinced, you can do no better than to deal with her directly. (And no, I am in no way related to Renee... she simply deserves this extraordinary review.) More

I recently tried to buy a car, with little success. Wickstrom offered me less than other dealers, and was not working hard to maintain a customer. . The quality of customer service has dropped, while Wickstrom offered me less than other dealers, and was not working hard to maintain a customer. . The quality of customer service has dropped, while their business has grown. I hope they can improve their sales, and match it up with their outstanding service department. Their service department is top notch! More

My Wife and I decided to visit this dealership after numerous recommendations from co-workers and we are glad we did. The staff was extremely helpful, friendly and interested in our needs. This is the f numerous recommendations from co-workers and we are glad we did. The staff was extremely helpful, friendly and interested in our needs. This is the first time the car buying experience was pleasurable and not a hassle. Also the dealership is very comfortable and stylish. We will be Buying from Wickstrom from now on. More

Sales person was friendly, honest and knowledgable. Calm demeanor/no pressure. Really appreciate the fact that she did not make up answers to questions she did not know and that she did not hound me with f demeanor/no pressure. Really appreciate the fact that she did not make up answers to questions she did not know and that she did not hound me with follow up calls after the first visit. More

Eric and the rest of the Wickstrom staff were very friendly and accommodating to find the car in the color and equipment we wanted. There was no pressure to buy what was in their showroom or lot, and friendly and accommodating to find the car in the color and equipment we wanted. There was no pressure to buy what was in their showroom or lot, and they very easily identified the location of the car that would match what we wanted. They allowed us to test drive variations of the model we wanted and also test different accessories on different models so that we could arrive at the best match of accessories that would satisfy our needs. Negotiations culminated in a price that we were very satisfied with and that fell in the range of “best deals” published in some websites. The overall experience was very gratifying with a thorough review of the condition of the car at delivery and detailed explanation of all the different features and “electronics”. Kudos to Eric. Wickstrom’s new showroom, service and waiting areas, and the amenities they offer are superb. I will definitely recommend this dealership to anyone that is looking to purchase a car – new or used. More

We have had a wonderful experience with Wickstrom. Tim Calleja helped us find the PERFECT car. He was very patient to listen to all my questions and hesitations. I had to look at specs over and over aga Calleja helped us find the PERFECT car. He was very patient to listen to all my questions and hesitations. I had to look at specs over and over again to compare and recompare. Andy McCormick was the manager and was also extremely patient and easy to negotiate with. Steve Garrison took care of the finance area and he explained everything very well so we understood and didn't walk out scratching our heads. I bought the car on a Monday. It had to come from another dealership, service had to install some upgrades, and I was scheduled to pick it up Saturday morning. I drive by the lot to and from work every day. On Wednesday night, I saw it on the lot and it looked done (the only orange Wrangler on the lot with shiny chrome). I called Thursday morning and asked if that was my car and if it was done already. WOW, that was fast!!!! I was excited and did not want to wait for Saturday. It was Tim’s day off and he had a family thing to be at that night but he worked with my schedule so I could pick it up that day. Tim is extremely accessible and taught me the ins/outs of the entire car before I left the lot. As a buyer it is hard to remember everything so naturally I had more questions. Tim continues to be available even after I bought the car to answer my questions either email or phone. He set up an appointment with the service department so that they could teach us how to remove the hardtop and soft top. After I bought my jeep, I was told that two directors at my work also have jeeps (one of them had just bought his wrangler). We have said that the first section in the parking lot is for jeeps only!!!! More