Wickstrom Auto Group

I highly recommend Wickstrom Chrysler Jeep Dodge specifically Joe Burley in sales. Not only was Joe able to meet my requirements was the price I hoped for but he was also able to get me into a lot m specifically Joe Burley in sales. Not only was Joe able to meet my requirements was the price I hoped for but he was also able to get me into a lot more of a jeep than I ever thought I could afford for an amazing price! His knowledge of the product really helped me reinforce why I'm so excited to be a new 2012 Jeep Grand Cherokee owner. The dealership was so clean and very nice even their management was very pleasant to work with when completing my financing paperwork. Joe Burley is an excellent salesman who is easy to talk to and work with I felt very comfortable buying my jeep from him and Wickstrom in Barrington! I LOVE my new jeep and will be a long time Wickstrom client. I plan on referring all my friends and family to Joe when they are in the market for a new or used vehicle!!! More

Excellent car buying experience working with Jared Nelson at Wickstrom Jeep. Jared was very knowledgable and took his time to find the right vehicle that suited my needs. He was very personable and easy to at Wickstrom Jeep. Jared was very knowledgable and took his time to find the right vehicle that suited my needs. He was very personable and easy to talk to which is different from any other car buying experience I've had. Any questions I had about the car after I purchased it were answered efficiently. Will refer my family and friends to Wickstrom and Jared. More

By far the most pleasant car buying experience I've had. Jamie was great and was as hands on as we needed him to be. This was a very low pressure dealership. The dealership itself was very open and inviti Jamie was great and was as hands on as we needed him to be. This was a very low pressure dealership. The dealership itself was very open and inviting. They had a great computer and TV area to keep kids occupied. You could really tell everyone there was jazzed and proud about the newness and freshness of the building. That excitement came out in the buying process. I'd highly recommend this Wickstrom dealership. Happy Shopping!! More

I just made my first purchase at Wickstrom Ford and it was the best car purchase transaction I've had in the last 20 years. They had a great assortment of the car I was looking for. The salesman, Jamie was the best car purchase transaction I've had in the last 20 years. They had a great assortment of the car I was looking for. The salesman, Jamie Weinberg was very knowledgeable and took the time to show show me several cars they had in stock. One I had decided on which car, they offered me a fair price and made the transaction go very smoothly and quickly. More

Wonderful experience. Very good customer service. Knowledge was amazing. Referral came from a local friend and was not disappointed. Meeting Eugene and his finance manager Pat made the process easy f Knowledge was amazing. Referral came from a local friend and was not disappointed. Meeting Eugene and his finance manager Pat made the process easy for me since I do not purchase many cars frequently. Eugene was knowledgable with all the vehicle options and features and Pat worked wonders on getting my paperwork done fast and easy!!!!! Will always refer! More

The amount of used and pre-owned cars was amazing and Eugene did a tremendous job of meeting all of our expectations. He was friendly, courteous, and allowed us ample time to make up our minds about whi Eugene did a tremendous job of meeting all of our expectations. He was friendly, courteous, and allowed us ample time to make up our minds about which car we wished to purchase. We will definitely go back to Wickstrom again to purchase a used/new automobile. More

As Wickstrom is our local Jeep dealer, we visited them first on our quest to purchase a new Grand Cherokee. The visit was cordial, professional, and met our needs with the exception of price. Even thoug first on our quest to purchase a new Grand Cherokee. The visit was cordial, professional, and met our needs with the exception of price. Even though we were unable to close a deal, we would recommend Wickstrom Chrysler Jeep to be on your list when shopping for a new Jeep. More

Why is the highest rating only GREAT?? Our experience with the fine people at Wickstrom was OUTSTANDING! Now mind you, we had just come from a dreadful experience at Sherman Dodge/Jeep on Skokies North with the fine people at Wickstrom was OUTSTANDING! Now mind you, we had just come from a dreadful experience at Sherman Dodge/Jeep on Skokies North Shore, where the staff and service were deplorable!!! We had almost lost all faith in the industry. We explained our experience to Jamie at Wickstom and he could not have been more understanding or kinder, if he were our own flesh and blood. Within an hour, he had seen our paperwork and sticker sheet from the "other dealer" and found our car and we purchased it without the "dog and pony show" of going to talk to his manager etc........he understood what we wanted, he asked and listened to what we could afford and he and Adam made it happen. I have posted this positive experince on Facebook and told all of my family and friends. Thank You Jamie and Wickstrom for making a stressful and otherwise nerve wracking experience as pleasant as you did. We will not go anywhere else for our cars in the future. Thank You! More

My 2004 Mercury Grand Marquis developed an electrical problem that other dealers' service departments really downplayed as easily repaired . Turned out the recommendation was way off the mark. Wickstro problem that other dealers' service departments really downplayed as easily repaired . Turned out the recommendation was way off the mark. Wickstrom is at the far end of my reasonable convenience area, but near a former place of employment. Previous use of this service department was always superior and was the reason I came back for this repair. Frank Oswald was extremely helpful. My auto was quickly and satisfactorily repaired. I am pleased to give Wickstrom my highest rating, and would recommend Wickstrom to family and friends. William T. Hepperle More

What a pleasure!! I can only hope that my experience with Wickstrom is a sign that car dealerships are changing their old ways of doing business and are becoming more customer oriented and willing to listen Wickstrom is a sign that car dealerships are changing their old ways of doing business and are becoming more customer oriented and willing to listen to their customer. My experience began with Brandon on 3/16/2012 and he was patient, knowledgeable, and more than willing to answer our questions. We test drove two vehicles, and never once was I pressured to make a decision on the spot. Brandon follow-ed up with on Saturday, and on 3/19/2012 we returned to the dealership to review addtional options with Brandon. Again, no pressure to buy and he willingly answered my many questions. At the end of the day, partially because there was no pressure, we ended up purchasing a new Ford Taurus. The trade amount offered was fair, and even when Brandon got his manager Joe Frederick involved, it was only to introduce him to us and never once did Joe put any pressure on us. He did make himself available if we needed his help, but ultimately that was not required. When dealing with the numbers, Todd was able to get us a finance rate less than we had been able to find on our own, a nice way to complete a win/win situation for all. In my many years of purchasing vehicles, I typically left the dealership feeling "dirty". When I left Wickstrom, I could not have felt better. Thanks to everyone on their staff. More