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Wickstrom Auto Group
Barrington, IL
2,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 2,093 reviews
October 06, 2010
I used to manage an auto parts store and many times customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is customers had questions about their vehicles and parts. Not being an experienced mechanic, I would call Aaron. Friendly,curtious and knowledgeable is how in a couple of words I would describe him. I believe Aaron is an assest to the Ford family of dealerships and wish that there were more service guys out there with the attitude and paitience and respect that Aaron has. More
by lbuffo
Employees Worked With
Aaron Grassel
October 05, 2010
I have purchased three cars over the last 7 years from Wickstrom Ford Lincoln Mercury. Each time has been a relaxed no pressure atmosphere with each purchase taking approximately an hour. Wickstrom has s Wickstrom Ford Lincoln Mercury. Each time has been a relaxed no pressure atmosphere with each purchase taking approximately an hour. Wickstrom has streamlined the process making car buying easing and painless. More importantly the service department is top notch with excellent staff. The service waiting area alone is a great experience. Wickstrom's customer service goes beyond what any other car dealership can offer. More
by dpierce
Employees Worked With
Glen
August 02, 2010
My past experience with car dealerships was filled with pushy salespeople. Not long ago, I pulled up to a Nissan dealership where three salespeople were outside the entrance smoking. One of them actually s pushy salespeople. Not long ago, I pulled up to a Nissan dealership where three salespeople were outside the entrance smoking. One of them actually stomped out their cigarette in front of me and asked me if they could help me! Wickstrom Ford, by contrast, is the epitome of professionalism. I was blown away by their product knowledge as well. These folks aren't just pushing a "product" -- they are really passionate about the vehicles. This is the second vehicle I've gotten from Wickstrom Ford and I've also sent four friends over who have all bought their vehicles there as well. Their service department is second to none and the personalized attention is unparalleled. They have a customer for life in me.? More
by braoudap
Employees Worked With
Brandon, Steve, Colin, Todd, Glenn
