Wickstrom Auto Group

I HAVE BEEN GOING TO WICKSTROM FOR OVER 20 YEARS AND HAVE NOTHING BUT GREAT SERVICE FROM BOTH THE SALES GROUP AND THE SERVICE WRITERS AND TECH'S! I HAVE USED FORD PICKUP TRUCKS FOR MY WORK SINCE 1976 AND THI NOTHING BUT GREAT SERVICE FROM BOTH THE SALES GROUP AND THE SERVICE WRITERS AND TECH'S! I HAVE USED FORD PICKUP TRUCKS FOR MY WORK SINCE 1976 AND THINK THEY ARE THE BEST PRODUCT ON AND OFF THE ROAD. I HAVE RECOMMENDED WICKSTROM TO FRIENDS AND CUSTOMERS OF MINE. WICKSTROM IS A CLASS ACT AND I WILL CONTINUE TO RETURN FOR ALL MY AUTOMOTIVE NEEDS. More

My family has bought many cars (about 6 or 7 now) from this dealership. I continue to only go to this dealerhsip and service department whenever I have a concern/question, service need, or to purchase a this dealership. I continue to only go to this dealerhsip and service department whenever I have a concern/question, service need, or to purchase a car. Aaron has always been very helpful and makes sure I completely understand what is needed for my car. Service is always performed in a timely manner and is always done well. I feel confident that my car is being well taken care of when it is in for service, and I like getting the copies of the checklists they use when checking over my car. Any time I call to make an appointment or ask a question the staff is always friendly and helpful! More

Manny, my salesman and Rob, from the management team, both did a great job. There was none of the "high pressure" sales used. They were both professional and curtious during the whole process. The vehicl both did a great job. There was none of the "high pressure" sales used. They were both professional and curtious during the whole process. The vehicle was clean and well maintained. The test drive was very good and they answered all of my questions. They also gave me the car fax data. I was allowed to have my mechanic examine the car before I made an offer. We discussed the price, came to an ageement , and made the deal. They"fixed" a cuple of smaqll issues we had and I drove away a very happy customer. I would recommend this dealership to anyone. More

We first visited Wickstrom to view a Wrangler. My daughter thought this was the car she wanted but we had concerns about getting the roof on/off, etc. Joe was very candid with us re: the issue and p daughter thought this was the car she wanted but we had concerns about getting the roof on/off, etc. Joe was very candid with us re: the issue and pointed us in the direction of the Jeep Liberty with the skyslider. That is the vehicle we ended up buying and my daughter absolutely loves the car. It was the right decision for us. The skyslider is awesome and gives us the feel of an open air vehicle but without the hassle of taking the top on/off not to mention the storage issue we would have had with the hard tops of the Wrangler. We couldn't be happier with our choice and I thank Joe for showing us an alternative to the Wrangler. Without his help, we may have gone to another brand! More

Mike's got good stuff. He's a real straight shooter. A real nice soft spoken guy. I really trusted this Man. For a used car guy I really felt he was looking out for my best interests, not only finding m real nice soft spoken guy. I really trusted this Man. For a used car guy I really felt he was looking out for my best interests, not only finding me a nice car but one that I could afford (which wasn't much). More

My family has been buying cars from Wickstrom Ford for many years. My husband and I are on our 4th vehicle. Our daughter just bought her first car from Stephen Woodworth and made it a great experience for many years. My husband and I are on our 4th vehicle. Our daughter just bought her first car from Stephen Woodworth and made it a great experience for her. My sister and Brother in Law are on their 4th vehicle from Wickstrom as well. We all trust them and never had any problems with any area in the dealership. Whenever we have brought our vehicles in for service, Aaron is always friendly and very knowledgeable. Tom Hancock has always worked on all of our vehicle and we trust him 100%. He is very honest about what is wrong and what we need to drive our vehicle safely. He is the best mechanic! We only buy Fords because of this dealship and we will be their customers forever. Thank you, Geri Tambourine More

We have bought our lasts 3 vehicles from Wickstom Ford in Barrington , IL, and have been very happy with their sales and service. We keep going back. Whenever we have a problem with either of our current v Barrington , IL, and have been very happy with their sales and service. We keep going back. Whenever we have a problem with either of our current vehicles, my husband or I call Aaron in service and he is always quick to solve the problem to get us in and out. Pat and Todd have worked with the selling of cars, and we enjoy their service as well. More

When I purchased a late model Ford van for work/recreation, the Wickstrom team walked me through the repairs that were needed, and worked closely with me to keep the repair costs to a minimum. work/recreation, the Wickstrom team walked me through the repairs that were needed, and worked closely with me to keep the repair costs to a minimum. Since then, I service all my vehicles at Wickstrom, regardless of make, When I needed a new SUV, I purchased from Wickstrom. I found the same care and dedication from the sales team that I experienced with the service department. The team at Wickstrom understands customer service! More

The the customer service provided by Aaron has been superb. I know I am going to get the job done quickly as long as Aaron is arranging it. I know I can get oil changes and some work done for a lower superb. I know I am going to get the job done quickly as long as Aaron is arranging it. I know I can get oil changes and some work done for a lower price, but I choice to drive out there because I feel confident the work will be done correctly. More

went in for basic service. Mr. Grassel was great at listening to me and taking care of my needs - not making me feel like the "female species" who didn't know anything. appreciate the time spent and o listening to me and taking care of my needs - not making me feel like the "female species" who didn't know anything. appreciate the time spent and overall service - also quick turnaround while I waited - thank you! More