Wickstrom Auto Group
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,207 reviews
I had a great purchase experience at Wickstrom Ford. I would buy there again when the time comes. They were quick and the process was painless. The car performed excellent and was in perfect condition w would buy there again when the time comes. They were quick and the process was painless. The car performed excellent and was in perfect condition when delivered. Chris was very helpful with pricing information and helped us to make the right choice on our new car. More
I have had such a good experience with this dealership, and specifically Todd Prestage, that not only have I bought a car from this dealership, my Dad did, my sister did, and my brother in law did. Very fr and specifically Todd Prestage, that not only have I bought a car from this dealership, my Dad did, my sister did, and my brother in law did. Very friendly, very professional, and has been helpful with any and all service issues when they arrive. More
I would like to thank Todd for his professionalism. He always seems to go above and beyond for me when I am in search of a new vehicle and I respect that. He is a pleasure to work with and I will continu always seems to go above and beyond for me when I am in search of a new vehicle and I respect that. He is a pleasure to work with and I will continue to contact him whenever I am in need of a new vehicle. More
The folks at Wickstrom know how to treat all of their customers with courtesy and respect. Every time I visit any of their dealerships (Chrysler, Jeep, Dodge, Ram or Ford, Lincoln, Mercury, I feel like I customers with courtesy and respect. Every time I visit any of their dealerships (Chrysler, Jeep, Dodge, Ram or Ford, Lincoln, Mercury, I feel like I am family. I take all of my vehicles to Wickstrom, simply because they are the best! Best quality, best price! Congrats on the new renovation, it's wonderful. More
Rated 5.0 out of 5.0 WOW i just got my oil changed... Incredible lounge, before I knew it the service on my vehicle was done... as i enjoyed my free starbucks while i checked my email on the PC in the lo Incredible lounge, before I knew it the service on my vehicle was done... as i enjoyed my free starbucks while i checked my email on the PC in the lounge. I own a Lexus but service at Wickstrom because they are quick, the place is spotless and a fair price. My wife drives a Ford and my daughter a Jeep both purchased from Wickstrom and we service all of our vehicles here........... Highly recommend GEO... More
Woody was beyond professional and accomodating. He went above and beyond to help me purchase my first new car. It can be a rather daunting experience, and he was there to answer any question I could come u above and beyond to help me purchase my first new car. It can be a rather daunting experience, and he was there to answer any question I could come up with (believe me there were many!). Since I live in another state (Georgia) he scanned/USPS/emailed every piece of information possible throughout the entire ordering process and purchase. Let's not forget he also was forced to deal with my mother/father as they felt obligated to check in since I lived out of state. He should get an award simply for dealing with that. Everyone at Wickstrom Ford Lincoln Mercury Chrysler Jeep Dodge makes you feel like the most important customer (practically like family) while you are there. I will never buy a car from another dealership. More
It does not matter with whom you work at Wickstrom (Ford Div.) they are all outstanding and are way above the other dealers in the area I have experienced. No fake friendliness, or wishing you a nice day i Div.) they are all outstanding and are way above the other dealers in the area I have experienced. No fake friendliness, or wishing you a nice day if they don't mean it. I am with Wickstrom since 1996, bought 6 or 7 cars (Cobras, Escapes, Fusion), have done a lot of modification work on my Mustang and Aaron and Bill are just great guys to work with - and highly experienced and professional. With Bill (Master-Mind mechanic) you know he takes great care and does a great job. I love those guys and they make me coming back for more, simply because they are so easy to work with. And by the way: their prices can compete with everybody in the Chicago area; even with those oil change joints. I do not understand anybody going to the McDonald's of car service, if you can have a professional, carrying, top service at Wickstrom and build a relationsship that last for a very reasonable price. And one last thing: their employees are there for years: another hard to beat plus for Wickstrom. More
I HAVE BEEN GOING TO WICKSTROM FOR OVER 20 YEARS AND HAVE NOTHING BUT GREAT SERVICE FROM BOTH THE SALES GROUP AND THE SERVICE WRITERS AND TECH'S! I HAVE USED FORD PICKUP TRUCKS FOR MY WORK SINCE 1976 AND THI NOTHING BUT GREAT SERVICE FROM BOTH THE SALES GROUP AND THE SERVICE WRITERS AND TECH'S! I HAVE USED FORD PICKUP TRUCKS FOR MY WORK SINCE 1976 AND THINK THEY ARE THE BEST PRODUCT ON AND OFF THE ROAD. I HAVE RECOMMENDED WICKSTROM TO FRIENDS AND CUSTOMERS OF MINE. WICKSTROM IS A CLASS ACT AND I WILL CONTINUE TO RETURN FOR ALL MY AUTOMOTIVE NEEDS. More
My family has bought many cars (about 6 or 7 now) from this dealership. I continue to only go to this dealerhsip and service department whenever I have a concern/question, service need, or to purchase a this dealership. I continue to only go to this dealerhsip and service department whenever I have a concern/question, service need, or to purchase a car. Aaron has always been very helpful and makes sure I completely understand what is needed for my car. Service is always performed in a timely manner and is always done well. I feel confident that my car is being well taken care of when it is in for service, and I like getting the copies of the checklists they use when checking over my car. Any time I call to make an appointment or ask a question the staff is always friendly and helpful! More
Manny, my salesman and Rob, from the management team, both did a great job. There was none of the "high pressure" sales used. They were both professional and curtious during the whole process. The vehicl both did a great job. There was none of the "high pressure" sales used. They were both professional and curtious during the whole process. The vehicle was clean and well maintained. The test drive was very good and they answered all of my questions. They also gave me the car fax data. I was allowed to have my mechanic examine the car before I made an offer. We discussed the price, came to an ageement , and made the deal. They"fixed" a cuple of smaqll issues we had and I drove away a very happy customer. I would recommend this dealership to anyone. More










