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Wickstrom Auto Group
Barrington, IL
2,073 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 2,073 reviews
October 31, 2024
We were so pleasantly surprised to find a non-pushy, honest and nice car salesman which we never ever would have expected in our experience. Woody was a pleasure to work with made sure we were happy and honest and nice car salesman which we never ever would have expected in our experience. Woody was a pleasure to work with made sure we were happy and did so with a smile and no pressure would recommend him to anybody he was Most definitely one of the nicest car salesman and honest cars salesman I have ever met as well as nice! Thank you so much for everything Woody! More
by G B
Employees Worked With
Woody
October 30, 2024
Woody was absolutely wonderful to work with. He was extremely professional, personable and knowledgeable. My wife and I came in later in the day and ended up staying beyond normal business hours He was extremely professional, personable and knowledgeable. My wife and I came in later in the day and ended up staying beyond normal business hours. We never felt pressured nor rushed, and felt as though we were the most important customer of the day. Woody is a true professional and a great ambassador for both the dealership and the Jeep brand. Our entire experience end to end was fantastic. More
by Craig S
Employees Worked With
Woody
October 30, 2024
I had a fantastic experience working with Eric Jensen! From the moment I walked in, he made me feel welcome and valued. Eric was incredibly knowledgeable and took the time to understand my needs, guiding From the moment I walked in, he made me feel welcome and valued. Eric was incredibly knowledgeable and took the time to understand my needs, guiding me through the options without any pressure. His professionalism and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Eric to anyone looking for a great car-buying experience! More
by DV
Employees Worked With
Eric Jensen
October 30, 2024
Always a pleasure working with this dealership. Nathan is always professional and knowledgeable. Will always be back to Wickstrom for any new Fords Nathan is always professional and knowledgeable. Will always be back to Wickstrom for any new Fords More
by thedonjohn1977
Employees Worked With
Nathan
October 30, 2024
Earlier this month I purchased a vehicle from Robinson and the Wickstrom team. It was an extremely easy experience even for an older man like myself. This is one of many vehicles that I’ve purchased from and the Wickstrom team. It was an extremely easy experience even for an older man like myself. This is one of many vehicles that I’ve purchased from the dealership and sales person and will be going back for my next. More
by Rick
Employees Worked With
Robinson
October 29, 2024
Had an outstanding experience! Quick, smooth, reliable and very accommodating service at Wickstrom Dealership. The staff was very professional and Michelle was so helpful. Quick, smooth, reliable and very accommodating service at Wickstrom Dealership. The staff was very professional and Michelle was so helpful. More
by mattreynaldo
Employees Worked With
Michelle
October 26, 2024
We were in the market for a sport utility vehicle and were actually going down the street with a different model in mind. We stopped by Wickstrom Ford to just look at Broncos for comparison. Chris came were actually going down the street with a different model in mind. We stopped by Wickstrom Ford to just look at Broncos for comparison. Chris came out to talk with us, answered all of our initial questions, and then took us for a test drive of the vehicle we were looking at. After the test drive he worked with us to test drive one of the non-Ford vehicles we were originally most interested in. After test driving that vehicle for comparison, talking some more with Chris we ended up going with the Ford Bronco. Chris was able to answer all our questions, and worked with us through the purchase process which he made very easy and quick. After speaking with Chris and learning some of his work background we felt we were being treated honestly and we would highly recommend Wickstrom Ford, and working with Chris. More
by kelkev04
Employees Worked With
Chris Krason
October 25, 2024
Wickstrom Ford was terrific! We did our research ahead of time and they fulfilled our every need and want!! AJ Soderholm was so patient, calm, and friendly throughout the entire We did our research ahead of time and they fulfilled our every need and want!! AJ Soderholm was so patient, calm, and friendly throughout the entire process. He sold me on Wickstrom! He answered all of our questions and has kept in touch beyond. When we returned with more questions, Ray (another sales person) answered our pending questions and was super helpful and patient with us. Both sales persons, the finance department, and the main office staff were super people to work with. We dealt with another local dealership for over 20 years and were not treated this wonderful. We can not say enough good about this dealership. It was a great experience!! More
by rstocker
Employees Worked With
AJ Soderholm and Ray
October 25, 2024
I had the best experience working with A. J. Soderholm at Wickstrom Ford to buy my Ford Escape. He made the process easy and I absolutely love my new car! Highly recommend A.J. and Wickstrom J. Soderholm at Wickstrom Ford to buy my Ford Escape. He made the process easy and I absolutely love my new car! Highly recommend A.J. and Wickstrom Ford---you will find a great car at a great price. An amazing staff to work with and so very trustworthy. More
by kimrasmussen293
Employees Worked With
A.J. Soderholm
October 10, 2024
Working with Michelle was seamless and quick. She was very helpful and professional. I walked in knowing what I wanted and she was very receptive to my needs. Would highly recommend working with She was very helpful and professional. I walked in knowing what I wanted and she was very receptive to my needs. Would highly recommend working with her again. More
by timmcguiness
Employees Worked With
Michelle Kuizin
