Wickstrom Auto Group
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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In the past decade we have leased about 7 vehicles from Wickstrom. Our salesperson, Eric Jensen, has been our go-to-guy our entire time. He has always shown professionalism, knowledge and friendliness th Wickstrom. Our salesperson, Eric Jensen, has been our go-to-guy our entire time. He has always shown professionalism, knowledge and friendliness that keeps us coming back. We have never felt pressured with our decision making on any of these vehicles. He is very easy to work with. We highly recommend Eric and Wickstrom. More
I had the opportunity to work with Eric Jensen at Wickstrom Auto Group. It was my first time buying a Jeep Wrangler and he was extremely knowledgeable. He was patient, kind, and honest when it came t Wickstrom Auto Group. It was my first time buying a Jeep Wrangler and he was extremely knowledgeable. He was patient, kind, and honest when it came to me asking all of my questions (even calling a week later with follow up questions after my purchase). As a woman who was going car shopping alone I felt that Eric never tried to push me around or give me false information. The staff at Wickstrom was kind and welcoming too! I would absolutely return to this dealership and request to do business with Eric again in the future. Highly recommend! More
I was upside down on a vehicle, because of an accident, they did the impossible and got me in a new car. Awesome dealership. My car was totaled and not my fault could not get what I owed on the car, and th they did the impossible and got me in a new car. Awesome dealership. My car was totaled and not my fault could not get what I owed on the car, and the Wickstrom team checked every option possible to help me out. I cannot say thank you enough. Paperwork was simple quick and easy, and they even brought the car to my home. Danny and Rob were straightforward explained all options and made it work. More
Purchased a vehicle from the dealership after months of search. Left the dealership and realized that it did not have my #1 required feature. I tried to return the vehicle next day sitting that it did no search. Left the dealership and realized that it did not have my #1 required feature. I tried to return the vehicle next day sitting that it did not have my number one feature that I have been looking for months. I told them that I was relying on my sales team to vet that it had the features I was looking for still declined my request for a return. Their response was. "We didn't force you to buy it" Buyer beware. More
I have dealt with Wickstrom Ford and Chrysler since their opening and this was the worst experience. During the time of sales everyone was attentive but as soon as you sign on the line you become a second th opening and this was the worst experience. During the time of sales everyone was attentive but as soon as you sign on the line you become a second thought to them. We purchased a two year old previously leased vehicle that needed minor items repaired / replaced. At time of pickup some items had not been corrected with the excuse of "back order" of parts. It's now been two months and still no parts, including a second fob. Worst there has been no communication from parts or sales person unless I initiated it. Second issue is that by our mistake items were left in the Lincoln MKX trade in which have since disappeared. The sales people were quickly notified but again no follow through. The buyers deserve better treatment after a sale. More
This is the third vehicle my family has bought from Wickstrom, specifically from Michael. It's been a positive experience each time! When I went to look for cars I had a few in mind so Mike worked with Wickstrom, specifically from Michael. It's been a positive experience each time! When I went to look for cars I had a few in mind so Mike worked with me to help narrow it down. It felt more like he was trying to find me a car rather than just sell me one. I ended up going with a used Grand Cherokee and I love my Jeep! I felt well taken care of at Wickstrom and would highly recommend! More
Just got an explorer from robinson and it is a great fit. Always reliable cars and I’m sure I’ll continue to get them. Robinson made the process quick and easy. Always reliable cars and I’m sure I’ll continue to get them. Robinson made the process quick and easy. More
Just picked up a used vehicle at Wickstrom Ford working with Chris Krason. Chris contacted me quickly after I showed interest in a vehicle I saw online and within 24 hours I have myself a new car. Chris wa with Chris Krason. Chris contacted me quickly after I showed interest in a vehicle I saw online and within 24 hours I have myself a new car. Chris was courteous, no pressure, great to work with. Based on my experience, I would highly recommend Wickstrom dealerships. More
This is the third Jeep we have bought through Jerod. Great representative for Wickstrom Auto Group and for Jeep. We love doing business with him. Great representative for Wickstrom Auto Group and for Jeep. We love doing business with him. More









