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Wickstrom Auto Group
Barrington, IL
2,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 2,074 reviews
May 24, 2024
Woody was amazing! No high pressure sales tactics, no last minute add-ons to the price. Great follow up after purchase to ensure I was completely satisfied with my purc No high pressure sales tactics, no last minute add-ons to the price. Great follow up after purchase to ensure I was completely satisfied with my purchase. Woody went above and beyond expectations. More
by Rick G
Employees Worked With
Woody
May 22, 2024
Woody and Wickstrom Jeep exceeded our expectations for our car buying process. I recommend Woody and Wickstrom for their informative, patient, and responsive approach to their customers. Awesome experienc our car buying process. I recommend Woody and Wickstrom for their informative, patient, and responsive approach to their customers. Awesome experience! More
by Scott W
Employees Worked With
Woody
May 19, 2024
Working with Wickstrom Ford in Barrington was a pleasure. Alex Lopez was spot on with a low pressure but attentive sales approach. The rest of the Wickstrom team was equally supportive and engaged. When y Alex Lopez was spot on with a low pressure but attentive sales approach. The rest of the Wickstrom team was equally supportive and engaged. When you spend the kind of money a new car purchase entails these days, you need to feel like a valued customer, not just a transaction. I felt like Alex and the team at Wickstrom Ford tried to earn my business and appreciated the opportunity to acquire a new customer. More
by Michael
Employees Worked With
Alex Lopez
May 16, 2024
Very helpful and courteous. Gave a variety of great financing options and got us the car we wanted. Manny was fabulous and Colin was very kind! Gave a variety of great financing options and got us the car we wanted. Manny was fabulous and Colin was very kind! More
by cjaadkins1974
Employees Worked With
Manny Avila, Joe Frederick, Kelsey Roehrich, Colin Wickstrom
May 13, 2024
I recently had the pleasure of working with Michael who truly went above and beyond to ensure I got the best price for the car I absolutely wanted. His dedication and commitment to getting me the best fina truly went above and beyond to ensure I got the best price for the car I absolutely wanted. His dedication and commitment to getting me the best financing deal was exceptional. He was able to understand my needs and displayed true professionalism throughout the negotiation process without putting an uncomfortable pressure on me, which is common in car sales industry. Since I was already familiar with the car I wanted, we communicated over the phone exclusively when negotiating the payments, and I just came to the dealership to submit application, sign paperwork and pick up my beautiful car. Not only did Michael work hard to secure a great price, but he also took the time to explain all the details on the car. It’s my 2nd Corsair but it turned out there was still a lot to learn with the new upgraded model and package. I will say that everyone at Wickstrom Lincoln was very pleasant, professional and moved me quickly through the process per my request. They answered all my questions and made sure I understood every aspect of the financing agreement. Their transparency and honesty were greatly appreciated. Overall, my experience with Michael and entire Wickstrom team was outstanding. They demonstrated professionalism, expertise and genuine commitment to customer satisfaction. Thanks to their efforts, I was able to get my dream car at the price that I was comfortable with. More
by Iryna Maletska
Employees Worked With
Michael Kajdanowski, Kelsey Roehrich, Joe, manager
May 10, 2024
Great Experience! Eric Jensen is awesome to work with. Extremely knowledgeable, friendly, helpful and patient. The overall process with Wickstrom was easy and stres Eric Jensen is awesome to work with. Extremely knowledgeable, friendly, helpful and patient. The overall process with Wickstrom was easy and stress-free. Highly recommend! More
by Sloan
Employees Worked With
Eric Jensen
May 03, 2024
Always love working with Eric Jensen, he is extremely knowledgeable and always willing to help. We now have two Jeep’s from him @ Wickstrom Auto Group out of Barrington.. Definitely go see him.. knowledgeable and always willing to help. We now have two Jeep’s from him @ Wickstrom Auto Group out of Barrington.. Definitely go see him.. More
by brian
Employees Worked With
Eric Jensen
May 03, 2024
I've been looking at cars for 6 months and have been to many dealers. Wickstrom has, hands down, been the most professional, courteous and respectful of any (city and suburb) dealer. The price listed was f many dealers. Wickstrom has, hands down, been the most professional, courteous and respectful of any (city and suburb) dealer. The price listed was fair and they worked with the number as advertised. Nick Sjoblom, finance, was very helpful, polite and never pushy. Every single person in that dealership was helpful and polite. A special word for Nathan Noffs, my sales person: thank you for being a true professional who treats his customers well. More
by patricedonahoe
Employees Worked With
Nathan Noffs
