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Wilde Toyota - Service Center

West Allis, WI

4.7
510 Reviews

510 Reviews of Wilde Toyota - Service Center

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November 01, 2024

The service advisor who took care of me was very helpful and informative. I was informed of the service that was going to be performed on my car and was offered to get it washed which I accepted. My car was More

by gutiermr.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe that her first name was Kreese
Nov 04, 2024 -

Wilde Toyota responded

We're delighted to hear that our service advisor provided helpful and informative assistance during your visit at Wilde Toyota. It's great to know everything was completed on time, including the car wash! Thank you for sharing your experience with us.

November 01, 2024

I found the folks at Wilde to be friendly and professional. I would recommend them to others. More

by Downtown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Wilde Toyota responded

Thank you for the 5-star review and your kind words about our team at Wilde Toyota! Please reach out if there's anything we can do for you in the future.

November 01, 2024

Kevin did a great job explaining my options with regard to my brake system and our car was finished before expected More

by craig.marsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 04, 2024 -

Wilde Toyota responded

We're delighted to hear that Kevin provided excellent service and got your car ready ahead of schedule at Wilde Toyota. Thank you for sharing your experience with us!

October 31, 2024

Staff are friendly, remembered me. Estimate and final bill spot on. Good recommendations for future service but no pressure More

by KarAnnPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wilde Toyota responded

We're delighted to hear that our Wilde Toyota team provided you with a friendly and pressure-free experience. Thank you for your feedback, and we look forward to assisting with any future service needs!

October 31, 2024

Excellent service experience. Jamie is a top notch service writer. Was in and out of the service department in good time will return to Wild Toyota for service More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Piotrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Jasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wilde Toyota responded

Hi John, we're delighted to hear that Jamie provided you with excellent service at Wilde Toyota. We look forward to welcoming you back for your future visits!

October 30, 2024

Work seems good, but wait time is extremely long. Most recent visit, rep left me waiting over 40 minutes after my service was complete. He said he came to get me and didn’t see me. I was there the wh More

by lidde000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wilde Toyota responded

Thank you for sharing your experience. While we're glad to hear the work met your expectations, we apologize for the extended wait time and any miscommunication during your visit. We strive to improve our service efficiency and appreciate feedback like yours that helps us do so. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Jay Streeter - Assistant Service Manager - jstreeter@gowilde.com

October 29, 2024

Wonderful people who did a great job on my car. Thanks for a great experience. My car is like new. More

by janev2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seybold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete, the van driver. Great guy
Oct 29, 2024 -

Wilde Toyota responded

It's great to hear your car is like new again! Thank you for putting your trust in our team at Wilde Toyota. See you next time!

October 29, 2024

I like the friendly atmosphere and nice waiting areas at Wilde Toyota. The advisors are very courteous and knowledgeable. More

by Rick Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Tsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wilde Toyota responded

Hi Rick, we're delighted to hear you enjoyed the friendly atmosphere and service at Wilde Toyota. Thanks for sharing your experience with us!

October 29, 2024

Great dealership filled with friendly knowledgeable people who kept me informed of all steps of my repair. Work was none fast and correct and a head of schedule. More

by jpabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Burgos
Oct 29, 2024 -

Wilde Toyota responded

We're delighted to hear that our team at Wilde Toyota provided you with a friendly and efficient experience. Thank you for sharing your positive feedback!

October 29, 2024

I was happy the service department could do my maintenance and take care of a recall at the same time. By the way I got an email today telling me I missed my appointment. Please update your reco More

by Mbeno11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basilio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Wilde Toyota responded

Thank you for bringing this to our attention! We're glad we could assist with your maintenance and recall at Wilde Toyota. We'll make sure to update our records accordingly. If there's anything else you need, feel free to reach out!

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