Williams Toyota of Binghamton

I want to get my car serviced under the Toyota Clean Air Act Settlement and the service technician said he had never heard of it. So I called and tried to speak with the service manager or owner but the on Act Settlement and the service technician said he had never heard of it. So I called and tried to speak with the service manager or owner but the only person I could speak to was the Customer Service Rep who refused to acknowledge the settlement and refused to look into it before I brought the car in for service. When I told him it wasn't good customer service to ignore what a customer was saying he hung up on me. Here are the terms of the settlement that apply to our car: Injunctive Relief: Extended Warranty: Toyota will extend the existing emissions warranty of the evaporative emission control system to 14 years or 150,000 miles, whichever comes first. The current warranty is two years or 24,000 miles, whichever comes first. Under the warranty owners with a leak in the evaporative emission control system during the warranty period can have it fixed by Toyota without cost. Accident, abuse, or failure to replace the fuel cap, or fuel cap gasket when specified, are not covered. A leak may be indicated by the OBD system dashboard light, or by the smell of gasoline. Our car has both of those symptoms More