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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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December 03, 2020

My service person Carmen was exceptionally kind and considerate of my concerns. I was impressed with her professionalism and her demeanor. I would recommend her. More

by glowedde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen in service dept.
Dec 08, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 03, 2020

Tony Martinez is the best service rep ever . He is always on top of making sure my car is serviced properly . He is an asset to the Service Dept . More

by BONNIEGREER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Dec 08, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Tony was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 03, 2020

Alfonso and Rita really assisted me with the trade in of my old car and the ability to get a similar car on a lease right away. More

by Rene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso (Service Manager)
Dec 08, 2020 -

Williamson Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

As always, the service department was exceptional, especiallyTony Martinez( the best). He has been my service writer for 14 years. Can't ask for better. More

by TIDBITTWO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Dec 02, 2020 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2020

As I have come to expected from Williamson my encounter with the service department was outstanding. What makes my experience so outstanding is my service representative Mr. Mickey Barrios. Mr. Barrios is More

by JJOEFIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Mickey Barrios
Dec 02, 2020 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2020

Professionalism of the staff to me is what makes for a great experience. The staff were friendly, helpful and kept me informed. I believe they go over and above to provide the best service. More

by KenK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Dec 02, 2020 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2020

Amazing Experience! Will not take my vehicle anywhere else for service. Very friendly and extremely helpful staff. Went above and beyond to ensure my vehicle was done and on my way as fast as possible. More

by FFAmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Dec 02, 2020 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2020

Micheal Barrios made our day with his humor and friendliness. He is a great example of an excellent employee. We also spent time with Angel Gonzalez discussing the new models More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Gonzalez
Dec 02, 2020 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 28, 2020

It is the best car dealership that I have dealt with !! Specially RALPH BARRAQUE AND TONY MARTINEZ !!!👌👌👏😊 What can I say?? They are the best ! More

by LOURDES MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Dec 02, 2020 -

Williamson Buick GMC responded

It’s great to know that Ralph and Tony both provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 26, 2020

Had an amazing service experience thanks to Alfonso Roberto.. seamless drop off, a courtesy loaner, and the car was cleaned and returned in perfect working order... I also inadvertently left my briefca More

by Robin P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto
Dec 01, 2020 -

Williamson Buick GMC responded

Robin, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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