Back

Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

Sort by
November 06, 2020

So far, my experience with Williamson has been excellent. From Concierge Service to calls explaining service processes, Williamson provides exceptional customer service care and wonderful technical care. More

by Ashcamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robledo
Nov 06, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 06, 2020

I have never been disappointed by Williamson and especially the customer service of Mike McKesson. Keep it up and reward your top performers. I will continue to rely upon Williamson fir service and More

by CONSULTMYH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Nov 06, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 06, 2020

This place is full of sharks!! The finance department are dishonest. Organizations like car dealers don’t deserve bank bailouts- they need to be shut down for their deceitful business practices. I will not More

by MOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Haeffner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Williamson Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2020

Easy to make an appointment that fit my schedule. Work was done quickly and they even washed my vehicle in less than an hour. They even offered coffees d pastries. More

by pmbanasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen in express service.
Nov 06, 2020 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 04, 2020

Brought car in for oil change . Was told would take about an hour or so. Sat down did some work . After almost two hours I got up to check and I was told it’s been ready for awhile now. NO ONE bothered to co More

by Coni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmen ?
Nov 04, 2020 -

Williamson Buick GMC responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 04, 2020

Service writer was very friendly and helpful. He listened to the issues and understood the problems with the car. He checked to make sure that the vehicle was under warranty and weather all maintenance on th More

by CITYSLICKER1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2020

Skip is the best, I have complete trust in him. I don’t appreciate being forced to write 25 words to submit a review and next time I will just ignore the request. More

by esther.rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip service rep
Nov 05, 2020 -

Williamson Buick GMC responded

Esther, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Skip does for Williamson Buick GMC and our customers. Hope to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2020

The absolute best team is the service department at Williamson Cadillac led by Rolando Pardo. The only reason we’ve remained loyal to the dealer is because of the service team. Above and beyond! More

by SABRINAGUELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2020

Erick in service is outstanding!!’ He’s extremely knowledgeable, professional and delivers on a timely basis. Tremendous asset you have in him. Thank you very much. More

by RickgotaSummit2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

Richard is the best in service department, he always help me a lot with my vehicle and I recommend it. I'm so happy with Williamson cadillac More

by KETTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 05, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
141
...