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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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November 02, 2020

Excellent service and very attentive. Had issues with a known problem and the service advisor was upfront with all the information about it. He told what they were going to dox Sure enough it was exactly l More

by Arthur Andrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

I had a great experience. The check-in with my service agent Richard Loero was quick and easy. All of the work was performed as planned and my car was returned very clean. More

by CAA14110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loero
Nov 05, 2020 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

You had my Cadillac for over three weeks. It took over a week to even look at it. Meanwhile you had me in a Malibu, hardly a substitute. Also two of the things worked on were worked on before and not done c More

by Sober91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
Nov 04, 2020 -

Williamson Buick GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2020

I picked up my new special order Yukon Denali a few days ago and one of the ordered accessories was not included upon delivery. My sales person, Mike Penn, made arrangements for me to take the vehicle in th More

by IVANF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson, Eddie Garcia
Nov 05, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 30, 2020

La mejor atención que puedan tener, mi agente Alfonso es el mejor de todos atención máxima hacia el cliente gracia a todos por su servicio More

by Yurisleisg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso
Nov 02, 2020 -

Williamson Buick GMC responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

October 30, 2020

All is well. My terrain was picked up an before I new I was getting it back clean and shinny. I have been coming to Williamson for service for a long time and I’m not about to stop. Thank you!! More

by JZR1SY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big John Service Dpt
Nov 02, 2020 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 29, 2020

Just bought my car a week ago and had to bring it in to service the infotainment screen went blank . They said it needed to be upgraded. Well after the said it was fixed went blank again4days later I live More

by sggsuarez
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Nov 02, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 29, 2020

Always a great experience from beginning to end. Every associate very professional and kind. This is why I only visit this particular dealership Thank you More

by Elinay.r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Nov 02, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 29, 2020

I drive pass other dealerships to get my vehicle serviced at Williamson. I find the staff to always be friendly, efficient, and all work done competently More

by GRAZ505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey, Skip and John in the Service dept. , Rene Roberts
Nov 02, 2020 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 28, 2020

Hi there,it was a wonderful service Specially John Varela and the lady of the snack department who was very friendly and helpful in general.👍 More

by Vakarat Inc..
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
Nov 02, 2020 -

Williamson Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Nov 02, 2020 -

Vakarat Inc.. responded

It is my pleasure ,I've done other services in that place and will always keep your place in mind to do the service in my Cadillac...have a wonderful day....BH....🇺🇲🇺🇲🇺🇲😎

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