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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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October 27, 2020

I was very satisfied with my experience during servicing my 2007 Cadillac CTS. Wait to be seen was short and was able to have coffee while I waited. Tony was friendly and very helpful with the service I nee More

by PRO929
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martínez
Oct 29, 2020 -

Williamson Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 26, 2020

Service was excellent and fast I have always been to this dealer to do maintenance on three vehicles I have at home, the experience has always been of fast and reliable service every time. More

by jgomez42459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gairy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Alvarez
Oct 29, 2020 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 26, 2020

I was very please with the service I received from all the employees I came in contact with!. My Service Advisor was Skip Moosang and he was knowledgeable, friendly, and put me at ease. His favorite phras More

by Ysmeryhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier was nice, the lady that took over my car was friendly, the lady in the reception area passing out coffee and snacks friendly, the Loaner car dept. Everyone was friendly. Over all a good experience.
Oct 29, 2020 -

Williamson Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Williamson Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 26, 2020

I was extremely pleased with your service. Martin did a great job, was prompt, friendly and made sure that all the safety precautions were followed.Thanks to the whole team including Alfonso and Martin. More

by Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Williamson Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 23, 2020

The service department at Williamson is the reason I continue to purchase Buick. The staff is knowledgeable and friendly, and the service experience is organized and efficient. More

by MELRUBIFALCON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip
Oct 28, 2020 -

Williamson Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Williamson Buick GMC's Service Department. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 23, 2020

Excellent dealership, I use it all the time. I have always gone to mike every time I go in. He is very helpful and I like him. More

by askewcornelius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Oct 28, 2020 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

Erik Fernandez, my service advisor was great. He took care of me immediately. Once my truck was done he called me & just made my overall process with your dealership great. Thanks Erik! More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
Oct 23, 2020 -

Williamson Buick GMC responded

Hi David, and thank you for this great review! We're happy to hear that Erik took care of you! He is a great asset and we appreciate all that he does. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

Very helpful staff. Service is always on piont. Very organized when dropping off for Service. I give the Service department an outstanding job. Great place for service. More

by pithd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in service department
Oct 23, 2020 -

Williamson Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Williamson Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

Very unhappy with the return of the vehicle. The inside was returned dirty (leather left with hand paints) outside even though it was washed hand prints left on left front quarter panel and on driver side More

by NO-REPLY-7VAOI2JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gairy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Williamson Buick GMC responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 23, 2020 -

NO-REPLY-7VAOI2JC responded

Good afternoon sir, I appreciate you responding to my message. If you can and like please contact me at +17866794512

October 20, 2020

I always do my car’s oil change/ service at Williamson Cadillac for my XT5 and Buick, I’m always very satisfied with the service More

by ELISEO_RUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Williamson Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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